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gdomenici / plugin.video.pcloud-video-streaming

Plugin for Kodi (Matrix and above) to provide video streaming from pcloud.com
GNU General Public License v3.0
14 stars 3 forks source link

pCloud Streaming Add On Error Check Log Information Message #3

Closed smartypejohn closed 7 years ago

smartypejohn commented 7 years ago

Good Evening Guido,

Hope all is well as always. I think I sent a message last year this time. Lol; anyway, I just wanted to let you know that it seems like the pCloud add on is broken again. My wife and I continue to use it for the kids and it's a saver! I would like to thank you again and hope that you could get this plugin back up and running. Two thumbs up from my 5 year old.... Lol. Talk soon.

John Smart

smartypejohn commented 7 years ago

KODI Jarvis /Krypton Android & Windows

gdomenici commented 7 years ago

Hi John,

Glad to hear you're still enjoying the plug-in...

I'll be happy to help, but it works well for me on Kodi 16.1, both on Windows and on Android.

Maybe an option would be to delete the directory %appdata%\Kodi\userdata\addon_data\plugin.video.pcloud-video-streaming? (on Windows) If you do so, you will be reauthenticated next time you start the plugin, but it lets you start afresh.

If you're still experiencing problems after that:

  1. Can you log on to PCloud normally via the web interface?
  2. If so, would you like to describe what the exact symptoms are on Kodi?
  3. Attaching the contents of the Kodi log file would also be helpful.

Guido

smartypejohn commented 7 years ago

Thanks for the response. It appeared to be some traffic issue directly associated with pCloud service. I should have let you know sooner but I didn't pin point the issue until I received a response from pCloud support. Thank you so much once again for making sure my family and I are connected. Lol. Enjoy your weekend. ✊😊

On Nov 26, 2016 3:00 PM, "Guido Domenici" notifications@github.com wrote:

Hi John,

Glad to hear you're still enjoying the plug-in...

I'll be happy to help, but it works well for me on Kodi 16.1, both on Windows and on Android.

Maybe an option would be to delete the directory %appdata%\Kodi\userdata\addon_data\plugin.video.pcloud-video-streaming? (on Windows) If you do so, you will be reauthenticated next time you start the plugin, but it lets you start afresh.

If you're still experiencing problems after that:

  1. Can you log on to PCloud normally via the web interface?
  2. If so, would you like to describe what the exact symptoms are on Kodi?
  3. Attaching the contents of the Kodi log file would also be helpful.

Guido

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/gdomenici/plugin.video.pcloud-video-streaming/issues/3#issuecomment-263082622, or mute the thread https://github.com/notifications/unsubscribe-auth/APmtETotth-7oCam5VZZfX9tUV66M-ZKks5rCI_fgaJpZM4K40-u .