get-iplayer / get_iplayer

A utility for downloading TV and radio programmes from BBC iPlayer and BBC Sounds
https://github.com/get-iplayer/get_iplayer/wiki
GNU General Public License v3.0
2.13k stars 229 forks source link

ERROR: Failed to download BBC Alba schedule #461

Closed NickMon68 closed 7 months ago

NickMon68 commented 7 months ago

Do not file a bug report if you are using get_iplayer outside the UK. If you do, your report will be ignored.

Do not file a bug report if you are using get_iplayer with a VPN or proxy from any location, including the UK. If you do, your report will be ignored.

Search the repository (search field at top left) to see if a report already exists for the bug in the issue tracker. Do not create a duplicate report. Duplicate reports will be ignored.

Review recent open and closed entries in the issue tracker to see if a report already exists for the bug. Do not create a duplicate report. Duplicate reports will be ignored.

Ensure that you are using get_iplayer 3.35 or higher. If not, your report will be ignored.

Identify the operating system and version where get_iplayer demonstrates the bug

Windows 11 Pro

Provide a clear and concise description of the bug. Do not paste get_iplayer output or screenshots into the field below. If you do, your report will be ignored.

Refreshing the Cache with the "Refresh Button" on main page starts the refresh but it hangs displaying:

The cache will auto-refresh every 4 hour(s) if you leave this page open

Windows users: You may encounter errors if you perform other tasks in the Web PVR Manager while this page is reloading

Windows users: The Web PVR Manager may crash if you leave this window open for a long period of time

INFO: Indexing tv programme schedules

ERROR: Failed to download BBC Alba schedule page (3/3): https://www.bbc.co.uk/schedules/p00fzl67/2024/w01 ERROR: Connection error: Connect timeout

ERROR: Failed to download BBC Alba schedule page (3/3): https://www.bbc.co.uk/schedules/p00fzl67/2024/w02 ERROR: Connection error: Connect timeout

ERROR: Failed to download BBC Alba schedule page (3/3): https://www.bbc.co.uk/schedules/p00fzl67/2024/w04 ERROR: Connection error: Connect timeout

ERROR: Failed to download BBC Alba schedule page (3/3): https://www.bbc.co.uk/schedules/p00fzl67/2024/w03 ERROR: Connection error: Connect timeout

...etc

Provide the PID or URL of the programme you are attempting to download, if applicable. Provide the PID or URL for only one programme.

None

Provide the complete get_iplayer command line that demonstrates the bug. Do not truncate or excerpt the command. If you do, your report will be ignored. If you are using the Web PVR, list the steps necessary to reproduce the bug, in as much detail as possible.

INFO: Refreshing DEBUG: get_iplayer options: "type=tv" "refreshfuture=0" INFO: Win32 Command: "C:\Program Files\get_iplayer\get_iplayer.cmd" --encoding-webrequest=UTF-8 --encoding-console-out=UTF-8 --nocopyright --expiry=999999999 --refresh --webrequest "type%3Dtv?refreshfuture%3D0"

Drag your verbose log file into the field below to create an attachment. Your verbose log file must be added as an attachment. Do not paste its contents into the field below. If you do, your report will be ignored. You may enter a URL linking to your verbose log file on a pastebin site. If the bug prevents get_iplayer from running, enter "N/A" in the field below. If you enter any other text in the field below, your report will be ignored.

I cant get a log out, but i dont think its anything to do with my setup, its more generic the bbc feed probably is not responding right

If you are using the Web PVR, provide your web browser name and version. This information typically can be found from the application menu via Chrome/Firefox/Safari->About... (macOS) or Help->About... (Linux/Windows)

Brave Version 1.62.153 Chromium: 121.0.6167.85 (Official Build) (64-bit)