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getAlby / lightning-browser-extension

The Bitcoin Lightning Browser Extension that brings deep Lightning & Nostr integration to the web. Wallet interface to multiple lightning nodes and key signer for Nostr, Liquid and onchain use.
https://getalby.com/#extension
MIT License
532 stars 193 forks source link

[BUG] <Alby Wallet Will Not Load or Send Funds> #3188

Open kshoufer opened 2 months ago

kshoufer commented 2 months ago

Is there an existing issue for this?

Describe the bug

My Alby wallet gives me an error code while loading my balance. I get the same error code when I try to send funds. When I try to report the issue on the Alby website, I input my email address and log in. The Alby website says that it will send a code to my email address, but it never arrives.

Is Alby still in business or have I been rug pulled????

Screenshots [optional]

No response

Steps To Reproduce

getalby.com

Expected behavior

Show my balance and send funds.

Alby information

???????

Device information

Windows 10 Brave Browser ver 167.123

Additional context

No response

Are you working on this?

None

reneaaron commented 2 months ago

@kshoufer Do you mind to share the error code you see?

The Alby website says that it will send a code to my email address, but it never arrives.

Please double-check your spam folder, otherwise feel free to contact us on support@getalby.com and we'll take it from there.