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The AI Code Editor
https://cursor.com
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I'd like to cancel my account but have no idea how I can #1214

Open gh640 opened 10 months ago

gh640 commented 10 months ago

Is your feature request related to a problem? Please describe. I'd like the service to provide a cancel page. I'd like to delete my account but I couldn't find any link to delete / unregister my account.

Describe the solution you'd like The website provides a way to cancel or delete a user account.

Additional context I signed up with my GitHub account using OAuth to try using the editor. I received a welcome email and seems to have signed in your website. After finishing to review the editor, I'd like to unregister my free account that was created.

If this is not a place to make this kind of question, I apologize. I would be happy to be directed to the correct contact. Thanks!

ayyneya commented 10 months ago

I don't think staff responds here, you should write an email. They're required by EU law to abide by account deletion requests anyways.

gh640 commented 10 months ago

@ayyneya

Thanks for your reply. I was going to send you an email, but I looked all over the Cursor and Anysphere sites and couldn't find a contact point.

https://cursor.sh/ https://anysphere.inc/

The only publicly available email address is for recruitment ↓ .

hiring@anysphere.co

I can't imagine they are manually canceling one by one, so I think there should be a point of contact or a page somewhere... I will wait for a reply from someone who knows. Thanks!

aiseei commented 5 months ago

no response to emails too.. from hi@cursor.sh

MarArMar commented 5 months ago

@gh640 Go to https://www.cursor.com/settings then log in and click "Manage Subscription"