Guest customer issues - Githubissues

getdatakick / revws

PrestaShop / ThirtyBees Product Reviews module

https://store.getdatakick.com/en/revws-free?utm_source=github&utm_medium=web&utm_campaign=github

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Guest customer issues #175

Open getdatakick opened 2 years ago

getdatakick commented 2 years ago

Automation do not work properly when order is created using Guest account. Auto-login functionality logs in guest account, but

my reviews page is not accessible, because my-account is not available for Guest accounts
review on Product page might not be allowed unless 'Guest' reviews are enabled
visitor object is of type Guest, although it should probably be Customer (since customer object already exists)
automation email do not work properly (issue #126)
and more

Complete review of this functionality is required

maserman commented 2 years ago

Integration with Conseqs also does not allow creating voucher for Guest customer in Conseqs Rules ->actions as it can only be tied to Customer ID! It seems guest is classed as a visitor and not a customer in Rewvs - down to ps_revws_reviews table assigning correct customer ID to registered customers in id_customer, but not to Guests. Guests get their own id_guest column - that cannot seem to be used - assigning customer ID to guests would sort this?

IonutG22 commented 2 years ago

Hello, Please fix the problem with guest accounts, when sending review request email to guest accounts, it should let him post a review without asking to log in. I bought the paid version especially for this email automation feature, but as it is now its only half functional, many orders are from guest accounts, and for those it does not work as intended. Thanks.