getgrav / grav-premium-issues

Official Grav Premium Issues repository to report problems or ask questions regarding the Premium products offered.
https://getgrav.org/premium
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[typhoon] Installation problem and Licence Manager break #458

Open GianlucaLocri opened 4 months ago

GianlucaLocri commented 4 months ago

Hi, new user here, using grav 1.7.46. I tried grav for few days and it it awesome, so I just bought the typhoon theme to get my new site running.

I received the email containing my licence key but I'm having some trouble installing the theme. I am currently running in a local dev environment (XAMPP) to design my site before publishing.

Here are my problems:

  1. documentation says that "you are required to have the License Manager plugin installed. ". but there is no explaination on what I have to do with such plugin after install. Well, moving on...
  2. documentation says that "You can also install the theme via the Themes section in the admin plugin.". In the theme panel I can't see any install button but ony the buy button (but I have already bought the theme from the grav site).
  3. I tought that I should enter the licence key on the licence manager plugin page, but such page require to enter a "slug" that was not provided in the confirmation email. So I tried to insert only the activation code and clicked save. After that the licence manager plugin is broken (see screenshot). I've tried to remove and reinstall the plugin, but the problem persists.

Can you help me to sort these out? Thanks!

http://localhost/admin/license-manager immagine

rhukster commented 4 months ago

You probably entered your license wrong that caused that error...

Unfortunately Gumroad changed their workflow and it no longer is able to redirect back to us automatically after purchasing. When you get your email you see "Click here to visit your content". When you click this you get taken to our page with the instructions and your proper license.yaml file.

I'm continuing to find a solution to this problem, but it used to work flawlessly!

rhukster commented 4 months ago

I've made a button rather than a link, hopefully this is more obvious/clear. Also i've added a FAQ entry at the top of the FAQ section on the https://getgrav.org/premium page to explain this a little bit.

PhiloSyl commented 1 month ago

I got a similar error as the OP today. Strange... I purchased my license in July and everything was working fine before.

I actually have two local installations for testing. One uses the OnePage skeleton and the other is more customized. I removed and re-imported my license file on both. The License Manager shows that everything is enabled but still nothing works.

One installation remains stuck with the same error as the OP. For the other one I got this instead after re-importing the license: image

I'm still testing things locally on my PC with the Grav built-in server. The situation is not critical for me. But still...