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getkirby / kirby

Kirby's core application folder
https://getkirby.com
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Blank screen in panel #3897

Closed chrisbeluga closed 3 years ago

chrisbeluga commented 3 years ago

Description
When loading the panel on shared hosting it returns a blank screen on the latest release. The output of the page is blank with zero mark-up, scripts or styles. No Error logs.

Kirby Version
3.6.0-rc.2

Environment Linux Shared Hosting with cPanel PHP 8.0

I don't have any further details at the moment, will find out as currently on a clients server.

afbora commented 3 years ago

Did you try to delete /media folder?

chrisbeluga commented 3 years ago

Yes, Media folder has been deleted, all plugins have been removed. Front end works fine, just the panel which isnt loading

bastianallgeier commented 3 years ago

Can you please try with rc 3?

chrisbeluga commented 3 years ago

This is the same with rc3, I'm speaking to the hosting company to see if they can shed any light on the issue and whether they can spot anything. The panel did load originally and returned this error to the console

    at Object.onParserError (index.js:1)
    at Q (index.js:1)
    at async Object.request (index.js:1)
    at async Object.go (index.js:1)

then went back to a blank screen...

bastianallgeier commented 3 years ago

Is there a chance we can have a look at the installation? Could it maybe also be a browser issue? Which browser do you use?

bastianallgeier commented 3 years ago

We were able to track this down.