Error message: "There was a problem syncing with Matter, try again later."

getmatterapp / obsidian-matter

The Matter Obsidian plugin

GNU General Public License v3.0

122 stars 11 forks source link

Error message: "There was a problem syncing with Matter, try again later." #21

Closed oliverholms closed 1 year ago

oliverholms commented 2 years ago

Hi,

I get the error message: "There was a problem syncing with Matter, try again later." when I try to manually sync with Matter from within Obsidian or when it auto-syncs.

The Matter extension used to work for me (with the file duplications and other sync issues mentioned in another issue) when it was initially released. However, it stopped importing new notes and started to give the above alert, so I stopped using it.

I just re-downloaded the extension and relinked it to see if I could get it to work and I am suffering from the same issue.

I have the latest versions of both Obsidian (Version 0.15.9 (installer 0.15.8)) and Matter. I'm using an M1 MacBook Air, in case that is a factor.

Do you have any insight into what is causing the issue?

Thank you.

hunterclarke commented 2 years ago

@oliverholms I'm so sorry I missed this. Are you still experience the problem?

oliverholms commented 2 years ago

I haven’t tried again in a while, but it was still an issue the last time I tried. Can you suggest a solution? Otherwise I was thinking of getting a Readwise subscription, connecting it to Matter and then using the Readwise plugin for Obsidian instead.

Oliver.

OLIVER HOLMS Director // Photographer +447843 384146 www.oliverholms.com IG: @oliverholms Twitter: @OliverHolms

Art + Attention Newsletter Sign up here for my newsletter about creative practice, curiosity and awareness. On 11 Oct 2022, 17:38 +0100, Hunter Clarke @.***>, wrote:

@oliverholms I'm so sorry I missed this. Are you still experience the problem? — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***>

Barondane commented 2 years ago

Same exact error after the latest Obsidian update.

Barondane commented 2 years ago

@hunterclarke Any plan to fix this?

Barondane commented 2 years ago

Solved in my end. It was because of nametoolong error... I deleted the highlight file that caused this issue from Matter and now syncing seamlessly.

hunterclarke commented 2 years ago

Thanks for digging on your end! I was combing logs earlier today looking for something related to authentication. I wouldn't have assumed it was a file naming error. I'll create a fix to truncate file names.

chewycat commented 1 year ago

Hey @hunterclarke , I started getting this error yesterday or the day before.

I think it might've started after I changed the sync folder to be a folder-within-a-folder in Obsidian. Or possibly because the new subfolder had a period and space in its name? I tried deleting and re-installing the plugin, and changing it back to the original (top-level) folder location, but still getting the error. Any ideas?

Obsidian v1.0.3 (Installer 1.0.0) Matter plugin v1.1.3

hunterclarke commented 1 year ago

Thanks for the report @chewycat. Are you able to launch the debug console to see if there are any errors?

Mac shortcut: CMD+SHIFT+i Windows shortcut: CTRL+SHIFT+i (I think)

chewycat commented 1 year ago

Ah, the debug console showed that it was also caused by a nametoolong error— I had recently added this podcast transcript to my Matter queue. I deleted it from Matter and no longer got the error.

Is there some way to get around this besides deleting the file?

hunterclarke commented 1 year ago

I created a new issue for resolving that particular behavior https://github.com/getmatterapp/obsidian-matter/issues/43. You can follow over there.

chewycat commented 1 year ago

Sounds good, thanks @hunterclarke !