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getodk / aggregate

ODK Aggregate is a Java server that stores, analyzes, and presents survey data collected using ODK Collect. Contribute and make the world a better place! ✨🗄✨
https://docs.opendatakit.org/aggregate-intro/
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Database corruption #481

Open wrice4-hbk opened 4 years ago

wrice4-hbk commented 4 years ago

Software and hardware versions

Windows7, Aggregate v1.4.9,

Problem description

I am unable to use the ODK aggregate site without this error message below:

"Error: Encountered an unknown problem while reading the database. This often is a sign of database corruption. Please get the server logs and file an issue at https://github.com/opendatakit/aggregate/issues"

Does anyone have any information on how this could be happening?

ODK Db Corruption

lognaturel commented 4 years ago

Apologies for the lack of response here, @wrice4-hbk. We now do support through https://forum.opendatakit.org/c/support/6 and it looks like we should update that error dialog. Have you been able to resolve this issue or are you still experiencing it? I know it's very annoying to have to go across platforms but if you are still having issues, posting on the forum would give you the highest chance of getting help.