After Upgrade unable to login with SSO

wtibbitts commented 10 months ago

Environment

self-hosted (https://develop.sentry.dev/self-hosted/)

Steps to Reproduce

I deployed Sentry using the helm charts. After upgrading from 22, I can no longer login to the webapp.

Expected Result

To be able to login to webapp

Actual Result

Unable to log in with the logs showing:

20:35:23 [INFO] sentry.access.api: api.access (method='GET' view='sentry.api.endpoints.relay.health_check.RelayHealthCheck' response=200 user_id='None' is_app='None' token_type='None' is_frontend_request='False' organization_id='None' auth_id='None' path='/api/0/relays/live/' caller_ip='10.99.4.114' user_agent='None' rate_limited='False' rate_limit_category='None' request_duration_seconds=0.04931831359863281 rate_limit_type='DNE' concurrent_limit='None' concurrent_requests='None' reset_time='None' group='None' limit='None' remaining='None') 20:35:23 [INFO] sentry.access.api: api.access (method='POST' view='sentry.api.endpoints.relay.project_configs.RelayProjectConfigsEndpoint' response=200 user_id='None' is_app='None' token_type='None' is_frontend_request='False' organization_id='None' auth_id='None' path='/api/0/relays/projectconfigs/' caller_ip='10.99.4.114' user_agent='None' rate_limited='False' rate_limit_category='None' request_duration_seconds=0.017374515533447266 rate_limit_type='DNE' concurrent_limit='None' concurrent_requests='None' reset_time='None' group='None' limit='None' remaining='None') Traceback (most recent call last): File "/usr/local/lib/python3.8/site-packages/sentry/api/serializers/base.py", line 109, in _serialize return self.serialize(obj, attrs, user, kwargs) File "/usr/local/lib/python3.8/site-packages/sentry/api/serializers/models/user.py", line 363, in serialize d = cast(DetailedSelfUserSerializerResponse, super().serialize(obj, attrs, user)) File "/usr/local/lib/python3.8/site-packages/sentry/api/serializers/models/user.py", line 233, in serialize d["identities"] = [ File "/usr/local/lib/python3.8/site-packages/sentry/api/serializers/models/user.py", line 238, in "slug": orgs_by_id[i.auth_provider.organization_id].slug, KeyError: 1 20:35:29 [ERROR] sentry.api.serializers.base: Failed to serialize (instance=<User at 0x7f34a22fb4f0: id=1>) Traceback (most recent call last): File "/usr/local/lib/python3.8/site-packages/django/core/handlers/exception.py", line 47, in inner response = get_response(request) File "/usr/local/lib/python3.8/site-packages/django/core/handlers/base.py", line 181, in _get_response response = wrapped_callback(request, *callback_args, *callback_kwargs) File "/usr/local/lib/python3.8/site-packages/sentry/../sentry_sdk/integrations/django/views.py", line 84, in sentry_wrapped_callback return callback(request, args, kwargs) File "/usr/local/lib/python3.8/site-packages/django/views/generic/base.py", line 70, in view return self.dispatch(request, *args, kwargs) File "/usr/local/lib/python3.8/site-packages/django/views/decorators/csrf.py", line 54, in wrapped_view return view_func(*args, *kwargs) File "/usr/local/lib/python3.8/site-packages/sentry/web/frontend/base.py", line 409, in dispatch return self.handle(request, args, kwargs) File "/usr/local/lib/python3.8/site-packages/sentry/web/frontend/base.py", line 424, in handle return super().dispatch(request, *args, kwargs) File "/usr/local/lib/python3.8/site-packages/django/views/generic/base.py", line 98, in dispatch return handler(request, *args, *kwargs) File "/usr/local/lib/python3.8/site-packages/sentry/web/frontend/home.py", line 9, in get return self.redirect_to_org(request) File "/usr/local/lib/python3.8/site-packages/sentry/web/frontend/base.py", line 293, in redirect_to_org return self.respond("sentry/no-organization-access.html", status=403) File "/usr/local/lib/python3.8/site-packages/sentry/web/frontend/base.py", line 483, in respond return render_to_response(template, default_context, self.request, status=status) File "/usr/local/lib/python3.8/site-packages/sentry/web/helpers.py", line 42, in render_to_response response = HttpResponse(render_to_string(template, context, request)) File "/usr/local/lib/python3.8/site-packages/sentry/web/helpers.py", line 29, in render_to_string rendered = loader.render_to_string(template, context=context, request=request) File "/usr/local/lib/python3.8/site-packages/django/template/loader.py", line 62, in render_to_string return template.render(context, request) File "/usr/local/lib/python3.8/site-packages/django/template/backends/django.py", line 61, in render return self.template.render(context) File "/usr/local/lib/python3.8/site-packages/django/template/base.py", line 170, in render return self._render(context) File "/usr/local/lib/python3.8/site-packages/django/template/base.py", line 162, in _render return self.nodelist.render(context) File "/usr/local/lib/python3.8/site-packages/django/template/base.py", line 938, in render bit = node.render_annotated(context) File "/usr/local/lib/python3.8/site-packages/django/template/base.py", line 905, in render_annotated return self.render(context) File "/usr/local/lib/python3.8/site-packages/django/template/loader_tags.py", line 150, in render return compiled_parent._render(context) File "/usr/local/lib/python3.8/site-packages/django/template/base.py", line 162, in _render return self.nodelist.render(context) File "/usr/local/lib/python3.8/site-packages/django/template/base.py", line 938, in render bit = node.render_annotated(context) File "/usr/local/lib/python3.8/site-packages/django/template/base.py", line 905, in render_annotated return self.render(context) File "/usr/local/lib/python3.8/site-packages/django/template/loader_tags.py", line 150, in render return compiled_parent._render(context) File "/usr/local/lib/python3.8/site-packages/django/template/base.py", line 162, in _render return self.nodelist.render(context) File "/usr/local/lib/python3.8/site-packages/django/template/base.py", line 938, in render bit = node.render_annotated(context) File "/usr/local/lib/python3.8/site-packages/django/template/base.py", line 905, in render_annotated return self.render(context) File "/usr/local/lib/python3.8/site-packages/django/template/loader_tags.py", line 62, in render result = block.nodelist.render(context) File "/usr/local/lib/python3.8/site-packages/django/template/base.py", line 938, in render bit = node.render_annotated(context) File "/usr/local/lib/python3.8/site-packages/django/template/base.py", line 905, in render_annotated return self.render(context) File "/usr/local/lib/python3.8/site-packages/sentry/templatetags/sentry_assets.py", line 90, in render content = self.nodelist.render(context).strip() File "/usr/local/lib/python3.8/site-packages/django/template/base.py", line 938, in render bit = node.render_annotated(context) File "/usr/local/lib/python3.8/site-packages/django/template/base.py", line 905, in render_annotated return self.render(context) File "/usr/local/lib/python3.8/site-packages/django/template/library.py", line 192, in render output = self.func(resolved_args, resolved_kwargs) File "/usr/local/lib/python3.8/site-packages/sentry/templatetags/sentry_react.py", line 11, in get_react_config context = get_client_config(context.get("request", None), context.get("org_context")) File "/usr/local/lib/python3.8/site-packages/sentry/web/client_config.py", line 362, in get_client_config return config.get_context() File "/usr/local/lib/python3.8/site-packages/sentry/web/client_config.py", line 349, in get_context "user": self.user_details, File "/usr/local/lib/python3.8/functools.py", line 967, in get val = self.func(instance) File "/usr/local/lib/python3.8/site-packages/sentry/web/client_config.py", line 270, in user_details user_details["isSuperuser"] = self.user.is_superuser TypeError: 'NoneType' object does not support item assignment

Product Area

Sign In

Link

No response

DSN

No response

Version

23.11.2

getsantry[bot] commented 10 months ago

Assigning to @getsentry/support for routing ⏲️

wtibbitts commented 10 months ago

Sign-in is using Google SSO which I cannot find how to disable via configs.

dersphere commented 10 months ago

We have the same issue.

stumbaumr commented 10 months ago

azaslavsky commented 10 months ago

Using the helm charts? If you mean via sentry kubernetes, this is an explicitly unsupported workflow. We only provide support when using the docker-compose based setup described in this repository.

dersphere commented 10 months ago

Using the helm charts? If you mean via sentry kubernetes, this is an explicitly unsupported workflow. We only provide support when using the docker-compose based setup described in this repository.

I can't speak for the OP but we did follow the official documentation and have the exact same issue as OP. What we did:

Have sentry self hosted version 21.12.0 with the docker-compose setup and Google SSO enabled
Update to 23.6.2 as described as hard stop by updating the repo, running the install.sh script
login impossible We then updated to the most recent version (24.1.1) but the issue is still present.

wtibbitts commented 10 months ago

Adding the entry to sentry_organizationmapping from 2750 did help get past this issue

getsantry[bot] commented 9 months ago

This issue has gone three weeks without activity. In another week, I will close it.

But! If you comment or otherwise update it, I will reset the clock, and if you remove the label Waiting for: Community, I will leave it alone ... forever!

"A weed is but an unloved flower." ― Ella Wheeler Wilcox 🥀

getsentry / self-hosted