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getsentry / sentry-dart

Sentry SDK for Dart and Flutter
https://sentry.io/for/flutter/
MIT License
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Always getting empty eventId from captureEvent | 'eventId != SentryId.empty()': is not true. #911

Closed ikramhasan closed 2 years ago

ikramhasan commented 2 years ago

Platform:

IDE:

split-debug-info and obfuscate (Flutter Android or iOS) or CanvasKit (Flutter Web):

Platform installed with:

Output of the command flutter doctor -v below:

[✓] Flutter (Channel stable, 2.10.3, on Microsoft Windows [Version 10.0.22000.739], locale en-US) • Flutter version 2.10.3 at C:\flutter • Upstream repository https://github.com/flutter/flutter.git • Framework revision 7e9793dee1 (4 months ago), 2022-03-02 11:23:12 -0600 • Engine revision bd539267b4 • Dart version 2.16.1 • DevTools version 2.9.2

[✓] Android toolchain - develop for Android devices (Android SDK version 32.0.0) • Android SDK at C:\Users\IkramHasan\AppData\Local\Android\sdk • Platform android-32, build-tools 32.0.0 • Java binary at: C:\Program Files\Android\Android Studio\jre\bin\java • Java version OpenJDK Runtime Environment (build 11.0.12+7-b1504.28-7817840) • All Android licenses accepted.

[✓] Chrome - develop for the web • Chrome at C:\Program Files\Google\Chrome\Application\chrome.exe

[✓] Visual Studio - develop for Windows (Visual Studio Community 2022 17.0.5) • Visual Studio at C:\Program Files\Microsoft Visual Studio\2022\Community • Visual Studio Community 2022 version 17.0.32112.339 • Windows 10 SDK version 10.0.19041.0

[✓] Android Studio (version 2021.2) • Android Studio at C:\Program Files\Android\Android Studio • Flutter plugin can be installed from: 🔨 https://plugins.jetbrains.com/plugin/9212-flutter • Dart plugin can be installed from: 🔨 https://plugins.jetbrains.com/plugin/6351-dart • Java version OpenJDK Runtime Environment (build 11.0.12+7-b1504.28-7817840)

[✓] VS Code (version 1.68.1) • VS Code at C:\Users\IkramHasan\AppData\Local\Programs\Microsoft VS Code • Flutter extension version 3.42.0

[✓] Connected device (4 available) • sdk gphone64 x86 64 (mobile) • emulator-5554 • android-x64 • Android 13 (API 33) (emulator) • Windows (desktop) • windows • windows-x64 • Microsoft Windows [Version 10.0.22000.739] • Chrome (web) • chrome • web-javascript • Google Chrome 103.0.5060.66 • Edge (web) • edge • web-javascript • Microsoft Edge 103.0.1264.37

[✓] HTTP Host Availability • All required HTTP hosts are available

The version of the SDK (See pubspec.lock): 6.6.1

I have the following issue:

I don't get any logs, bug reports, or user feedback in the sentry dashboard. This is the sentry id that I get: 00000000000000000000000000000000

For the bug report, it doesn't even show me any error. But while trying to upload feedback, I get this error: I/flutter (19769): 'package:sentry/src/sentry_user_feedback.dart': Failed assertion: line 9 pos 15: 'eventId != SentryId.empty()': is not true. I/flutter (19769): Failed to send user feedback

marandaneto commented 2 years ago

@ikramhasan Did you initialize the SDK? Did the event get sent? Can you share the code snippet of the SDK init, how you capture the event, and the userfeedback? thanks.

ikramhasan commented 2 years ago

Did you initialize the SDK? : Yes

Did the event get sent? : How do I check it? I logged the eventId that I got after sending the event. The id was: 00000000000000000000000000000000. Also, discard what I said about bugs and issues, those are reported fine. I just had to wait a while. It's just user feedback with attachments that's causing the problem. I think this issue is also similar: https://github.com/getsentry/sentry-dart/issues/903

Can you share the code snippet of the SDK init, how you capture the event, and the userfeedback? : await SentryFlutter.init( (options) { options.dsn = 'https://xxxxxxxxx'; // Set tracesSampleRate to 1.0 to capture 100% of transactions for performance monitoring. // We recommend adjusting this value in production. options.tracesSampleRate = 1.0; }, appRunner: () => runApp( App(), ), );

marandaneto commented 2 years ago

@ikramhasan please enable options.debug = true and copy/paste the logs to understand what's going on. Also can you share the code snippet of capturing an event and userfeedback? so I can check your API calls, thanks.

marandaneto commented 2 years ago

Closing the issue as a part of large repository cleanup, due to it being inactive and/or outdated. Please do not hesitate to ping me if it is still relevant, and I will happily reopen and work on it. Cheers!