Compatible with 8.2.2?

[keithslater]

Does this work with sentry 8.2.2? I installed it but it doesn't show up in sentry under Issue Tracking or Manage Integrations.

However when I run sentry plugins list, it does show -

sentry-hipchat 0.6.0 sentry-jira 0.12.0.dev0

[dcramer]

If it's not showing up it's likely because you didn't restart the processes

[keithslater]

I've actually restarted the server completely several times thinking that could be the problem.

[dcramer]

Does it show under the manage integrations tab? It's either not being picked up by the process or the version installed is erroring out on startup.

[keithslater]

It doesn't. Is there a log or something to see if it is erroring out?

[dcramer]

@keithslater there is stdout/stderr

[dcramer]

Though actually i think if 'sentry plugins list' works then it wouldn't be erroring out.

I can't tell you why it would be listed in plugins but not in the UI unless its not installed in the same environment that the web processes are running in.

[keithslater]

So I wanted to make sure that there wasn't two different environments. I checked inside of the Sentry environment web interface to see what the config file was then I ran

sentry --config ~/.sentry/sentry.conf.py plugins list

Which matches the web interface config file and it is returning the same thing

sentry-hipchat 0.6.0 sentry-jira 0.12.0.dev0

Then I ran locate on a couple things -

locate jira /usr/lib/python2.7/site-packages/sentry_jira /usr/lib/python2.7/site-packages/sentry_jira-0.12.0.dev0-py2.7.egg-info /usr/lib/python2.7/site-packages/sentry_jira/init.py /usr/lib/python2.7/site-packages/sentry_jira/init.pyc /usr/lib/python2.7/site-packages/sentry_jira/forms.py /usr/lib/python2.7/site-packages/sentry_jira/forms.pyc /usr/lib/python2.7/site-packages/sentry_jira/jira.py /usr/lib/python2.7/site-packages/sentry_jira/jira.pyc /usr/lib/python2.7/site-packages/sentry_jira/models.py /usr/lib/python2.7/site-packages/sentry_jira/models.pyc /usr/lib/python2.7/site-packages/sentry_jira/plugin.py /usr/lib/python2.7/site-packages/sentry_jira/plugin.pyc /usr/lib/python2.7/site-packages/sentry_jira/templates /usr/lib/python2.7/site-packages/sentry_jira/templates/sentry_jira /usr/lib/python2.7/site-packages/sentry_jira/templates/sentry_jira/create_jira_issue.html /usr/lib/python2.7/site-packages/sentry_jira/templates/sentry_jira/plugin_misconfigured.html /usr/lib/python2.7/site-packages/sentry_jira/templates/sentry_jira/project_conf_form.html /usr/lib/python2.7/site-packages/sentry_jira-0.12.0.dev0-py2.7.egg-info/PKG-INFO /usr/lib/python2.7/site-packages/sentry_jira-0.12.0.dev0-py2.7.egg-info/SOURCES.txt /usr/lib/python2.7/site-packages/sentry_jira-0.12.0.dev0-py2.7.egg-info/dependency_links.txt /usr/lib/python2.7/site-packages/sentry_jira-0.12.0.dev0-py2.7.egg-info/entry_points.txt /usr/lib/python2.7/site-packages/sentry_jira-0.12.0.dev0-py2.7.egg-info/installed-files.txt /usr/lib/python2.7/site-packages/sentry_jira-0.12.0.dev0-py2.7.egg-info/not-zip-safe /usr/lib/python2.7/site-packages/sentry_jira-0.12.0.dev0-py2.7.egg-info/requires.txt /usr/lib/python2.7/site-packages/sentry_jira-0.12.0.dev0-py2.7.egg-info/top_level.txt

locate hipchat /usr/lib/python2.7/site-packages/sentry_hipchat /usr/lib/python2.7/site-packages/sentry_hipchat-0.6.0-py2.7.egg-info /usr/lib/python2.7/site-packages/sentry_hipchat/init.py /usr/lib/python2.7/site-packages/sentry_hipchat/init.pyc /usr/lib/python2.7/site-packages/sentry_hipchat/models.py /usr/lib/python2.7/site-packages/sentry_hipchat/models.pyc /usr/lib/python2.7/site-packages/sentry_hipchat-0.6.0-py2.7.egg-info/PKG-INFO /usr/lib/python2.7/site-packages/sentry_hipchat-0.6.0-py2.7.egg-info/SOURCES.txt /usr/lib/python2.7/site-packages/sentry_hipchat-0.6.0-py2.7.egg-info/dependency_links.txt /usr/lib/python2.7/site-packages/sentry_hipchat-0.6.0-py2.7.egg-info/entry_points.txt /usr/lib/python2.7/site-packages/sentry_hipchat-0.6.0-py2.7.egg-info/installed-files.txt /usr/lib/python2.7/site-packages/sentry_hipchat-0.6.0-py2.7.egg-info/not-zip-safe /usr/lib/python2.7/site-packages/sentry_hipchat-0.6.0-py2.7.egg-info/pbr.json /usr/lib/python2.7/site-packages/sentry_hipchat-0.6.0-py2.7.egg-info/requires.txt /usr/lib/python2.7/site-packages/sentry_hipchat-0.6.0-py2.7.egg-info/top_level.txt /var/www/sentry/lib/python2.7/site-packages/sentry_hipchat /var/www/sentry/lib/python2.7/site-packages/sentry_hipchat-0.6.0-py2.7.egg-info /var/www/sentry/lib/python2.7/site-packages/sentry_hipchat/init.py /var/www/sentry/lib/python2.7/site-packages/sentry_hipchat/init.pyc /var/www/sentry/lib/python2.7/site-packages/sentry_hipchat/models.py /var/www/sentry/lib/python2.7/site-packages/sentry_hipchat/models.pyc /var/www/sentry/lib/python2.7/site-packages/sentry_hipchat-0.6.0-py2.7.egg-info/PKG-INFO /var/www/sentry/lib/python2.7/site-packages/sentry_hipchat-0.6.0-py2.7.egg-info/SOURCES.txt /var/www/sentry/lib/python2.7/site-packages/sentry_hipchat-0.6.0-py2.7.egg-info/dependency_links.txt /var/www/sentry/lib/python2.7/site-packages/sentry_hipchat-0.6.0-py2.7.egg-info/entry_points.txt /var/www/sentry/lib/python2.7/site-packages/sentry_hipchat-0.6.0-py2.7.egg-info/installed-files.txt /var/www/sentry/lib/python2.7/site-packages/sentry_hipchat-0.6.0-py2.7.egg-info/not-zip-safe /var/www/sentry/lib/python2.7/site-packages/sentry_hipchat-0.6.0-py2.7.egg-info/pbr.json /var/www/sentry/lib/python2.7/site-packages/sentry_hipchat-0.6.0-py2.7.egg-info/requires.txt /var/www/sentry/lib/python2.7/site-packages/sentry_hipchat-0.6.0-py2.7.egg-info/top_level.txt

So it does look like there are two environments. I'm not really sure how to correct the issue. Project root according to the web interface is '/var/www/sentry/lib/python2.7/site-packages/sentry-8.2.2-py2.7.egg/sentry'

[dcramer]

The /usr/lib env is what happens if you install a dependency without activating the virtualenv first. source /var/www/sentry/bin/activate before installing sentry-jira

[keithslater]

That fixed it. Thanks