[User Feedback] Allow deletion of feedbacks

[bruno-garcia]

For compliance reasons, we need to allow a user to delete a feedback. In the event that the author of it requests it.

[JoshFerge]

where did this requirement come from? we don't allow people to delete the existing feedbacks

[michellewzhang]

Just a note: we discussed being able to delete feedbacks at the beginning of this project, but it's technically not feasible right now. PR for context: https://github.com/getsentry/sentry/pull/58422 (see dan's comment)

[bruno-garcia]

where did this requirement come from? we don't allow people to delete the existing feedbacks

@JoshFerge https://docs.google.com/document/d/1UzrIINc4v4V4jnuflNhyrtRXVwKkhvAb0x4VXsCSmjg/edit

[sentry-io[bot]]

Sentry issue: JAVASCRIPT-2Q8R

[stoft]

GDPR includes the right to be forgotten, this includes deleting user feedback. A workaround could be anonymization, but anywhere you happen to have free text input, such as a feedback form, there's always a risk that users input GDPR sensitive data in free text. We started using the feature just a few days ago without being aware of this issue, and this has now happened to us.

[getsantry[bot]]

Routing to @getsentry/product-owners-user-feedback for triage ⏲️

[tusmenko]

Up on this. The default deletion time after 30\60 days covers most of the use cases, but to be fully GDPR-compliant, we'll need the option to delete user request\data manually or via API ASAP.

[jord1e]

The whole user feedback is useless for countries where GDPR is a thing without this feature, pretty bizarre not to even mention it on the documentation page

[bruno-garcia]

The ability to delete feedbacks is being worked on. We'll update this issue once it's completed

[michellewzhang]

cc @c298lee in case you haven't seen this ticket!

[c298lee]

UI implemented in https://github.com/getsentry/sentry/pull/78677. Backend works for single deletion cases, batch deletion is wip