Advanced Alerting settings

[osxd]

Problem Statement

I'm looking for a bit more advanced rules in the Alert settings.

We have WHEN → IF → THEN chain, and we filter at each step what happened, if ALL or ANY condition has been met, and finally declare what to do

this would work for scenarios when i have simple conditions, and I'm looking for the following thing:

1. WHEN → describe issues I'm interested in
2. (IF issue is assigned to a team X AND issue appeared at least Y times) OR (IF issue got Category X and issue appeared Y times)
3. THEN → do notify this team...

problem is in 2. – i need either several IFs statements, or having something like this:

2. IF team is X or category is B → IF issue is appeared at least Y times in the last hour/24hours
3. THEN → ....

what we will get: ability to have less alerts set up, and then allow to throttle/debounce that alerts per their priority levels. e.g. we don't need immediate notification is slack most of times, but we would appreciate some high spikes

⚠️ also, looks like any event in WHEN would trigger it's unique notification, would be cool to have them aggregated in one "big" slack notification (especially if delivery set to once per 24 hours / week or so)

Solution Brainstorm

Looks like we can also achieve similar behaviour by creating multiple alerts, when we can define levels

this would add a bit of toll of maintenance of the alerts, but can be a solution

other solution would be allowing chaining multiple IF statements

WHEN X → IF any/all of A,B,C conditions → IF any/all of C,D,E conditions → IF .... → THEN

of course, disputable, but would help to have 1 alert per 1 type of Thershold (last option – we decide then how often this alert to be triggered

Product Area

Unknown

┆Issue is synchronized with this Jira Improvement by Unito

[getsantry[bot]]

Assigning to @getsentry/support for routing ⏲️

[getsantry[bot]]

Routing to @getsentry/product-owners-alerts for triage ⏲️

[scttcper]

Thanks for the feature request, I've added it to our team's backlog. You might also consider creating a custom webhook to handle additional logic for the time being that would forward to your preferred channels.