Open Fwang36 opened 4 months ago
Assigning to @getsentry/support for routing ⏲️
Routing to @getsentry/product-owners-replays for triage ⏲️
@Fwang36 please provide SDK name and version going forward, really saves us time.
Thanks for raising, we'll need to dig into this.
SDK:
name: sentry.javascript.react
version: 7.108.0
I'm seeing this too. It's good to know that it's a problem with the viewer. It's also inconsistent. If I refresh the replay page, sometimes it doesn't happen anymore.
Thanks for letting us known @aaronjensen. Do you have a link to an example Replay you could share?
Seems like it's an rrweb bug:
I've supplied a few replays to support. With regards to it being an rrweb bug, I don't really know how to respond to that. I don't pay for rrweb, I pay for Sentry, so I kind of have to assume that the origin doesn't matter -- it's a Sentry bug to Sentry's customers, right?
We use GitHub for tracking development work, he's just adding context to the issue, not asking anything of you. We appreciate the replays you've supplied, so thank you.
Sounds good, thanks!
Unassigning myself for now, I won't be able to take this on until mid-July at the earliest
My team is experiencing something like this as well, in many session replays. The problem seems to get worse as you approach the end of the replay. I'm surprised there's been no movement on this - the feature is basically unusable if you can't see what's happening in the recording.
@joshua-webdev Can you email me some example replays that show this? billy at sentry.io
-- we've made some fixes in other parts of the replay player, but we can take a closer look at this specifically.
Environment
SaaS (https://sentry.io/)
Steps to Reproduce
Reported by a user.
When viewing replays in our Ui, sometimes elements can start duplicating. Link to replay provided by the user in linked Jira ticket. Sometimes the elements display properly but seems to break again later. Attaching screenshots of the behavior in Jira as well.
In linked replay - starts at around 18:44 of the replay. Interaction with the slider causes buttons below it to start duplicating in the direction where the slider is being dragged.
Linked Jira Ticket
Expected Result
Elements should not duplicate
Actual Result
Duplication
┆Issue is synchronized with this Jira Improvement by Unito