getsentry / sentry

Developer-first error tracking and performance monitoring
https://sentry.io
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Cannot link Jira Cloud to Sentry Could #69651

Open RobinSikkingIntergrip opened 7 months ago

RobinSikkingIntergrip commented 7 months ago

Environment

SaaS (https://sentry.io/)

What are you trying to accomplish?

Cannot link Jira Cloud to Sentry Could. When I got through the linking guide, there is what happens:

  1. image

  2. image

The tab closes and the link is not established. When I return to the configuration page in the Jira marketplace for Sentry, I return to the page as seen on screenshot 1.

Note: There is already another sentry organisation linked to this Jira cloud instance. So this is supposed to be the 2nd Sentry organisation that will be linked to the same Jira cloud instance. Interestingly enough the 1st link is not visible in the Jira marketplace for Sentry configuration page.

Jira cloud url: https://capturum.atlassian.net/ 1st (established) Sentry link org: https://emendis-bv.sentry.io/ 1st (failing) Sentry link org: https://intergrip.sentry.io/

How are you getting stuck?

The tab closes and the link is not established. When I return to the configuration page in the Jira marketplace for Sentry, I return to the page as seen on screenshot 1.

Where in the product are you?

Settings - Integrations

Link

https://intergrip.sentry.io/

DSN

https://579c8166a9d29fc3563e965d8776793e@o4507106811379712.ingest.de.sentry.io/4507106814591056

Version

No response

getsantry[bot] commented 7 months ago

Assigning to @getsentry/support for routing ⏲️

getsantry[bot] commented 7 months ago

Routing to @getsentry/product-owners-settings-integrations for triage ⏲️