search

getsentry / sentry

Developer-first error tracking and performance monitoring
https://sentry.io
Other
37.53k stars 4.04k forks source link

Allow controls on Incident Key for Pagerduty #70354

Open Dhrumil-Sentry opened 2 months ago

Dhrumil-Sentry commented 2 months ago

Problem Statement

Feedback on Slack:

The incident_key value here is currently set to the group ID of whichever group triggered the alert. However Pagerduty uses that value to dedupe incidents, which means a single alert can trigger many pagerduty incidents. This sentry alert triggered many different Pagerduty alerts. I’m wondering: could we change the incident_key value to be the ID of the alert rule instead of the group ID? Then the Pagerduty alerts would line up more with the alerts configured in Sentry.

Solution Brainstorm

No response

Product Area

Settings - Integrations

getsantry[bot] commented 2 months ago

Routing to @getsentry/product-owners-settings-integrations for triage ⏲️