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getsentry / sentry

Developer-first error tracking and performance monitoring
https://sentry.io
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Add ability for Slack Alerts to link to issues instead of events #71907

Open Ryankey opened 5 months ago

Ryankey commented 5 months ago

Problem Statement

Sentry Alerts send messages in Slack that can include tags that are relevant to the specific event that triggered the alert, but the link is an issue level alert, defaulting to either the last event or recommended event, which usually has different tags/properties. This is confusing for users who expected to see the event with the relevant tags.

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Solution Brainstorm

It would be useful to be able to toggle this behavior in the Alert integration to either create an Issue Link or Event Link depending on preference.

Product Area

Alerts

getsantry[bot] commented 5 months ago

Assigning to @getsentry/support for routing ⏲️

getsantry[bot] commented 5 months ago

Routing to @getsentry/product-owners-settings-integrations for triage ⏲️

Dhrumil-Sentry commented 5 months ago

Thanks for the feedback, we're adding this to our backlog