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getsentry / sentry

Developer-first error tracking and performance monitoring
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Team Issues Stats not displaying all data #73184

Open joaoaraujo-hotmart opened 4 months ago

joaoaraujo-hotmart commented 4 months ago

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

  1. Open stats
  2. Choose any team

Expected Result

Issues count breakdown for each project under the team.

Actual Result

Currently not showing data for all projects:

Product Area

Stats

Link

DSN

No response

Version

No response

┆Issue is synchronized with this Jira Improvement by Unito

getsantry[bot] commented 4 months ago

Assigning to @getsentry/support for routing ⏲️

getsantry[bot] commented 4 months ago

Routing to @getsentry/product-owners-stats for triage ⏲️

brianthi commented 4 months ago

Hi @joaoaraujo-hotmart, I wanted to clarify the ask in the description of this ticket. Are you looking for the stats page to have in the project selector, an option to select all the projects that i am a team member of? This would be similar to the dropdown available on the Issues list page. Or have you selected multiple projects in the project drop down, and not seeing any usage data?

joaoaraujo-hotmart commented 4 months ago

@brianthi I selected a specific team in left top drop down (I'm using /stats/issues section), but it brings a bit weird data for the projects of the team:

Example:

All Unresolved Issues: project-1: 1491 (last 8w avg) 144 (today) -90% (change) project-2: 0 (last 8w avg) 0 (today) 0% (change) project-3: 0 (last 8w avg) 0 (today) 0% (change) project-4: 1 (last 8w avg) 1 (today) 0% (change) project-5: 3 (last 8w avg) 3 (today) 0% (change)

Same behavior for all teams I have.

brianthi commented 4 months ago

Got it. For us to most effectively help you and look into your account more closely, could you create a support ticket via the 'Contact Support' here https://help.sentry.io.