getsentry / sentry

Developer-first error tracking and performance monitoring
https://sentry.io
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[User Feedback] Add Option to Hide Feedback Messages on Issue Details & Persist That As a User Setting #74209

Closed jas-kas closed 1 month ago

jas-kas commented 1 month ago

Problem

TL/DR: Issue Details page can show “User Feedback” section when the feedback comes from a crash report.

Sometimes the feedback is vulgar and Sentry users don’t want to see that.

Solution

Task: Make the feedback collapsable, and remember server-side that feedback is collapsed/hidden. The setting is applied to any feedback rendered directly on the Issue Details page, so if people hide the feedback once there, it’s hidden all the time for all feedbacks on Issue Details. Note: feedbacks on the the /feedback page and the Issue Details > User Feedback tab will still be visible as they are dedicated views for solely feedback messages.

┆Issue is synchronized with this Jira Improvement by Unito

jas-kas commented 1 month ago

cc/ @ryan953 @aliu39 @michellewzhang

michellewzhang commented 1 month ago

the process will be similar to what we did for the issue details onboarding banner: