getsentry / sentry

Developer-first error tracking and performance monitoring
https://sentry.io
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Set customizable alerts for Error Quota Notifications #75837

Open tiffanyc-bb opened 3 months ago

tiffanyc-bb commented 3 months ago

Problem Statement

We have had two incidents in the past when we unknowingly exceeded our error quota. By default, an email is sent to the account owner, but our account owner was on PTO at the time and our team did not realize we were not receiving alerts for a couple days. We need better alerting around error quota thresholds, specifically:

Solution Brainstorm

No response

Product Area

Settings - Spend Allocation

getsantry[bot] commented 3 months ago

Assigning to @getsentry/support for routing ⏲️

getsantry[bot] commented 3 months ago

Routing to @getsentry/product-owners-settings-spend-allocation for triage ⏲️

getsantry[bot] commented 3 months ago

Routing to @getsentry/product-owners-settings-subscription for triage ⏲️

getsantry[bot] commented 3 months ago

Routing to @getsentry/product-owners-settings for triage ⏲️

getsantry[bot] commented 3 months ago

Routing to @getsentry/product-owners-settings-subscription for triage ⏲️

brianthi commented 3 months ago

Hi @tiffanyc-bb appreciate the feedback and suggestions! We don't have any immediate plans to support Slack channels or the pager duty integration, but I will relay this idea to our PM. If we decide to pursue this, will update this ticket. Thanks!