getsentry / sentry

Developer-first error tracking and performance monitoring
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Opsgenie Integration: add notes to Opsgenie Sentry alerts #75889

Open michaelchai-sentry opened 2 months ago

michaelchai-sentry commented 2 months ago

Problem Statement

Hi team, one of our customers that uses Sentry with Opsgenie has requested the capability to add notes in the alerts. Their specific use case was to add a runbook link in the alert itself.

We currently offer this for our Slack integration (see screenshot), but not for our Opsgenie integration.

Image

Solution Brainstorm

Add a customizable "Notes" section for Sentry alerts with the Opsgenie integration

Product Area

Settings - Integrations

┆Issue is synchronized with this Jira Improvement by Unito

getsantry[bot] commented 2 months ago

Auto-routing to @getsentry/product-owners-settings-integrations for triage ⏲️