getsentry / sentry

Developer-first error tracking and performance monitoring
https://sentry.io
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Audit log doesn't show that the user was removed #77468

Closed dalnoki closed 1 month ago

dalnoki commented 2 months ago

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

Some users experienced that their access to the org was removed, but the audit log doesn't share information on this.

Please check the internal Jira ticket for more information

Expected Result

the information should show up in the audit log

Actual Result

the information does not show up in the audit log

Product Area

Unknown

Link

No response

DSN

No response

Version

No response

┆Issue is synchronized with this Jira Improvement by Unito

getsantry[bot] commented 2 months ago

Assigning to @getsentry/support for routing ⏲️

getsantry[bot] commented 1 month ago

Routing to @getsentry/product-owners-settings-teams for triage ⏲️

shellyvo commented 1 month ago

another related ticket here https://sentry.zendesk.com/agent/tickets/132036

huda-kh commented 1 month ago

I should note that it is extremely unlikely my membership was removed by the owner of the organisation, and I don't know if it's even possible for a user to disconnect themselves. I think the bug is not in the audit logs.

InterstellarStella commented 1 month ago

The affected users and relevant tickets can be found in the shadow ticket.

leedongwei commented 1 month ago

We have an engineer working on this right now.

sentaur-athena commented 1 month ago

closing since the issue is fixed and we sent out comms to users about this.