getsentry / sentry

Developer-first error tracking and performance monitoring
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Improve "Send test notification" button in Issue alerts #77765

Open rodolfoBee opened 2 months ago

rodolfoBee commented 2 months ago

Problem Statement

When a user click the "Send test notification" sentry will send a test event to the project. This test event does not trigger the alert in all cased leading to bad user experience.

Solution Brainstorm

Change the logic of the button to actually perform the actions configured in the alert rule, not try to send a test event to the project.

Product Area

Alerts

getsantry[bot] commented 2 months ago

Auto-routing to @getsentry/product-owners-alerts for triage ⏲️

ceorourke commented 2 months ago

It works for me. Can you add details about the rule's configuration? Maybe the action doesn't work correctly?

rodolfoBee commented 2 months ago

The alert rule is to create a new Jira issue and it was not triggered by the new issue. I made a new test here: https://dev-curumas.sentry.io/alerts/rules/springboot/15461879/details/

ceorourke commented 2 months ago

Can they manually create a Jira ticket through an issue successfully (in the same project, with the same settings they've configured for the alert)?

rodolfoBee commented 1 month ago

Yes, i can manually create Jira issue with the same settings used in the alert.

schew2381 commented 1 month ago

Hi thanks for the bug report, I'll take a look at this