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Developer-first error tracking and performance monitoring
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Sentry occasionally fails to symbolicate errors even though the required debug symbols are uploaded #80927

Open jboulter11 opened 2 hours ago

jboulter11 commented 2 hours ago

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

The ingestion pipeline clearly will miss occasional errors and they result in a single issue full of events with unsymbolicated traces. While this does not happen super often considering our scale of errors being ingested, it is nonetheless very annoying.

If you look at the provided link, you can see the last event has debug info with a debug id that is listed in the list of uploaded debug info files in Sentry as uploaded 2mo ago.

Expected Result

All traces with uploaded debug files are symbolicated, with none missing symbolication

Actual Result

Some events do not get symbolicated and it results in reopening a ticket every time it happens on a new version.

Product Area

Ingestion and Filtering

Link

https://dropbox.sentry.io/issues/5425338141/

DSN

No response

Version

No response

getsantry[bot] commented 2 hours ago

Assigning to @getsentry/support for routing ⏲️