getsentry / sentry

Developer-first error tracking and performance monitoring
https://sentry.io
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Linear issues are marked as done when Sentry issue is archived #81037

Open ollipa opened 2 days ago

ollipa commented 2 days ago

Problem Statement

Currently, when a Sentry issue is archived, any linked Linear issue is automatically marked as "Done". This behavior doesn't align with our workflow, where we archive issues for various monitoring purposes (e.g., waiting for re-occurrence, monitoring frequency, or user impact) rather than indicating resolution. Archiving is used as a temporary state, not a resolution state, and shouldn't automatically close linked Linear issues. The current behavior incorrectly suggests that archived issues are resolved, leading to premature closure of Linear issues.

Solution Brainstorm

A configuration option that allows to specify whether archiving a Sentry issue should affect the status of linked Linear issues. This would:

Product Area

Settings - Integrations

getsantry[bot] commented 2 days ago

Assigning to @getsentry/support for routing ⏲️