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Developer-first error tracking and performance monitoring
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[Search] The new Issue View shows inconsistent data #81113

Open dalnoki opened 12 hours ago

dalnoki commented 12 hours ago

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

Reported by a customer, when searching on the Issues page and adding the release.version: 7.*, timeSeen>10, is not resolved, assigned is none, is not ignored filters results in unexpected data when switching between 30 and 90 days time range. If any of the filters is removed, it seems to work normally. There are a lot of issues that appear in the 90 days time range, which happened within the last 30 days, but these issues don't appear if we switch the time range to 30 days.

Additional information is in the shadow ticket.

Expected Result

All issues that match the filters should appear in the 30 days filter as well

Actual Result

Some issues that last happened in the last 30 days only appear if we set the 90 days time range

Product Area

Issues

Link

No response

DSN

No response

Version

No response

┆Issue is synchronized with this Jira Improvement by Unito

getsantry[bot] commented 12 hours ago

Auto-routing to @getsentry/product-owners-issues for triage ⏲️

snigdhas commented 4 hours ago

Haven't quite been able to repro this - the only case where i've found a disparity in the issues listed is if the timesSeen in 30 days is < 10 but timeSeen in 90 days is > 10. In that case, even if the issue has had an event in the past 30 days, it would not be shown in the 30 days query.

@dalnoki Do we know if that's the case with the issues that are missing in the 30 day results for the customer? Or do we have more details about the issue from the customer report?