If there are no controllers listed you either have,
A hardware killswitch enabled, usually called "airplane mode". Some laptops may have a physical switch for bluetooth, but this is uncommon.
An adapter that is not supported by the Linux bluetooth stack.
To check the later, you can find the hardware ID with lsusb or lspci depending on the interface to google for it.
Add page under troubleshooting about bluetooth devices not showing / connecting A couple of users have had issues lately.
General notes
Make sure the device is seen by your system.
To make sure your Bluetooth controller is seen by your system, run this command:
Example output
If there are no controllers listed you either have,
To check the later, you can find the hardware ID with
lsusb
orlspci
depending on the interface to google for it.Other useful docs to use as reference
Baeldung tutorial
Particularly