Open ggeorgovassilis opened 7 years ago
This issue surveys existing ticketing systems which we'll for the task management UI.
Functional requirements
F1. Typical ticket management functions (create, read, list, edit, multiple states, assign) F2. Custom ticket fields F3. Customizable ticket workflows F4. Allows ticket linking (dependencies/hierarchy) F5. Supports multiple projects and organisations
Non-functional requirements
T1. free, open source T2. has web GUI T3. dockerizable T4. Has either own user management or allows tapping into an external identity management solution T5. Has API (either CLI or web-accessible)
Output Document results here: WIKI Ticketing system survey
This issue surveys existing ticketing systems which we'll for the task management UI.
Functional requirements
F1. Typical ticket management functions (create, read, list, edit, multiple states, assign) F2. Custom ticket fields F3. Customizable ticket workflows F4. Allows ticket linking (dependencies/hierarchy) F5. Supports multiple projects and organisations
Non-functional requirements
T1. free, open source T2. has web GUI T3. dockerizable T4. Has either own user management or allows tapping into an external identity management solution T5. Has API (either CLI or web-accessible)
Output Document results here: WIKI Ticketing system survey