As a user, I would like to able to export my tickets (CSV, PDF, etc)

[izconcept]

Story Points: 8

Risk: LOW

Priority: MEDIUM

Description

Users should be able to export their tickets into an external file.

Should support the following formats:

• PDF
• CSV
• JSON
• YAML

User should have the ability to export an individual ticket or also complete bulk exports of multiple tickets.

Mockup

Acceptance Test

Test Reference	Test Date	Tester	Test Steps	Expected Result	Actual Result
1	18/04/2019	Kevin	1. Click on any ticket 2. Click export 3. Click any file format	new file should be downloaded	PASSED
2	18/04/2019	Kevin	1. Click on any export from dashboard 2. Select any number of tickets from list 3. Click export 4. Select any file format	New file should be downloaded	PASSED

Tasks

• [x] Backend Implementation - 15 Ideal hour(s)
• [x] Frontend Implementation - 6 Ideal hour(s)
• [x] Testing - 6 Ideal Hour(s)