Closed ghiobi closed 5 years ago
For posting or getting for Tally Ticketing, you require a token for authenticating the request.
For example: GET Request
https://tallyticket.com/organization/[organization]/api/tickets/[id]?token?=[token]
POST Request
{ token: [token], ... }
@miisaka @n2chao
Url: BLA Description: BLABLA Example:
URL: /organization/{organization}/api/tickets/user/{user_id} Description: Retrieve all tickets belonging to a user Example:
/organization/tally/api/tickets/user/2 [ { "id":1, "user_id":2, "assigned_to":null, "title":"Nu osde kam gasevug cu.", "status":"submitted", "created_at":"2019-02-05 16:45:33", "updated_at":"2019-02-05 16:45:33" }, { "id":4, "user_id":2, "assigned_to":null, "title":"Eguira wupufu noc jege et.", "status":"replied", "created_at":"2019-02-05 16:45:33", "updated_at":"2019-02-05 16:45:33" } ]
URL: /organization/{organization}/api/tickets/{ticket_id} Description: A ticket with all the messages and details belonging to it Example:
/organization/tally/api/tickets/1 { "id":1, "user_id":2, "assigned_to":null, "title":"Nu osde kam gasevug cu.", "status":"submitted", "created_at":"2019-02-05 16:45:33", "updated_at":"2019-02-05 16:45:33", "messages":[ { "id":1, "user_id":1, "ticket_id":1, "body":"Hello this is my message.", "created_at":"2019-02-05 16:45:33", "updated_at":"02/05/2019 4:45 PM", "user":{ "id":1, "name":"Owner", "email":"owner@tally.com", "organization_id":1, "external_id":"6XLOVu8$xhnUg7MR", "external_access_token":"GAbqz68$x3PSH", "created_at":"2019-02-05 16:45:32", "updated_at":"2019-02-05 16:45:32" } }, { "id":2, "user_id":2, "ticket_id":1, "body":"Hello this is another message", "created_at":"2019-02-05 16:45:33", "updated_at":"02/05/2019 4:45 PM", "user":{ "id":2, "name":"user", "email":"user@tally.com", "organization_id":1, "external_id":"3z3PSit(9(7D9U", "external_access_token":"*kJT%bl^wPM&t", "created_at":"2019-02-05 16:45:32", "updated_at":"2019-02-05 16:45:32" } } ] }
URL: /organization/{organization}/api/tickets Description: Retrieve all tickets belonging to an organization Example:
/organization/tally/api/tickets [ { "id":1, "user_id":2, "assigned_to":null, "title":"Nu osde kam gasevug cu.", "status":"submitted", "created_at":"2019-02-05 16:45:33", "updated_at":"2019-02-05 16:45:33" }, { "id":2, "user_id":2, "assigned_to":null, "title":"Ri gigpepreh akeavi muwege pirat.", "status":"submitted", "created_at":"2019-02-05 16:45:33", "updated_at":"2019-02-05 16:45:33" }, { "id":3, "user_id":3, "assigned_to":null, "title":"Tiszu nevval ora lotbajcov afuzu.", "status":"replied", "created_at":"2019-02-05 16:45:33", "updated_at":"2019-02-05 16:45:33" }, { "id":4, "user_id":2, "assigned_to":null, "title":"Eguira wupufu noc jege et.", "status":"replied", "created_at":"2019-02-05 16:45:33", "updated_at":"2019-02-05 16:45:33" } ]
URL: /organization/{organization}/api/tickets Description: Creates a new ticket associated to a user and if the user posting the ticket does not have an account, creates an account for the user within the app
Headers: { "user_id": [user_id], "title": [title], "body": [body], "token": [token]" }
I think we should close this issue and just keep the wiki
Everything is in the wiki
Tokens
For posting or getting for Tally Ticketing, you require a token for authenticating the request.
For example: GET Request
POST Request
Available endpoints
@miisaka @n2chao
Name
Url: BLA Description: BLABLA Example:
(GET) User tickets
URL: /organization/{organization}/api/tickets/user/{user_id} Description: Retrieve all tickets belonging to a user Example:
(GET) Single Ticket
URL: /organization/{organization}/api/tickets/{ticket_id} Description: A ticket with all the messages and details belonging to it Example:
(GET) Organization tickets
URL: /organization/{organization}/api/tickets Description: Retrieve all tickets belonging to an organization Example:
(POST) User tickets
URL: /organization/{organization}/api/tickets Description: Creates a new ticket associated to a user and if the user posting the ticket does not have an account, creates an account for the user within the app