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ghostery / ghostery-extension

Ghostery Browser Extension for Firefox, Chrome, Opera, Edge and Safari
Mozilla Public License 2.0
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Ad-blocking not working #1028

Closed tanmay1024 closed 1 year ago

tanmay1024 commented 1 year ago
Please read the CONTRIBUTING guide before submitting an issue.

Description

Ad-blocker not working on Microsoft Edge for Linux

Expected Behavior

Ads shouldn't show up whenever I open youtube or any video on it.

Actual Behavior

Ads are showing up possibly everywhere on youtube. Tried reinstalling Ghostery, rebooting browser and system, turning OFF and ON the Ad-Blocker. Nothing works. In the Ghostery panel it shows the advertisers being blocked despite of that not being the case

Versions

tanmay1024 commented 1 year ago

I have noticed that it has now also stopped working on Chrome for linux. Specifically on youtube.

chapshaun commented 1 year ago

Confirmed it's not working on Edge for me too, but I'm on Windows.

Tried: uninstalling and reinstalling, turning off and on as well

chrmod commented 1 year ago

@tanmay1024 @chapshaun thank you for reporting the problem. After investigation we've realized that all new installations were affected. The Ad-blocking was unable to download latest block lists from our CDN.

The issue is now solved and your extension should download the new lists automatically. You can also force update in the settings panel (Open Ghostery Panel > 3 dots menu > Settings > General > click "Update now" under the TRACKERS)

Screenshot 2023-02-13 at 14 10 49

We will pin this issue to the top of issue list for everyone to be able to find it quickly.

Once again, thank you for your help! At Ghostery we value contributions! Please reach out to support@ghostery.com with a link to this issue, so we can send you a coupon code to get access to Contributor extras. We are happy to have you as a part of the Ghostery Contributors community!

callie519 commented 1 year ago

when I try to open ghostery, the page is blank.

GRadziejewski commented 1 year ago

@callie519 is this blank page looks like this issue described here: #1151 ??

callie519 commented 1 year ago

@callie519 is this blank page looks like this issue described here: #1151 ?? Yes, it's exactly like that. I've tried reinstalling it several times but alas, no luck.

callie519 commented 1 year ago

I did as others have suggested and downloaded it from the google chrome store and it works perfectly. Thank you👍👍