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ghostiam / BrokenEye

Gain access to advanced eye tracking data and camera images for the Pimax Crystal or HP Reverb G2 Omnicept Eye Tracker.
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No "Connect to device" Option #5

Closed steve5031 closed 5 months ago

steve5031 commented 5 months ago

I installed the app and the opening screen shows up but there is no "Connect to device" menu item. I have attached the screen I see and the screen from you install instructions file.

My startup sequence is to start up my Crystal and have it ready. I then launch the BrokenEye app but no Connect to device option.

Thanks for your help,

Cheers, Steve

How To Use Screen.pdf Broken Eye Config Screen.pdf

ghostiam commented 5 months ago

Hello, check that you have the Pimax Play client running and Eye Tracking enabled in the settings, because judging by the screenshot, BrokenEye does not see the device.

PimaxEyeTrackingEnableSettings https://support.pimax.com/en/support/solutions/articles/60000986033-crystal-eye-tracking-troubleshooting-steps

If you launch BrokenEye before connecting the headset, you must manually refresh the list of devices by clicking on the icon to the right of the device selection.

BrokenEyeRefreshDevicesList