Latest update for OSX dumped my VPN configurations

[GoogleCodeExporter]

NOTE: We suggest that you post on the Tunnelblick Discussion Group before
submitting an "Issue". (http://groups.google.com/group/tunnelblick-discuss)

What steps will reproduce the problem?
1. Download the latest Tunnelblick
2. Follow the installation instructions
3.

What is the expected output?
My VPN actually functioning.

What do you see instead?
A message saying I have no configurations available.

What version of Tunnelblick are you using? On what version of OS X?
3.3beta50 (build 3302)
OSX 10.8.3

Please provide any additional information below. Please include your
configuration file and the contents of the OpenVPN Log window (including
the first few lines with version information), but remember to remove any
sensitive information such as IP addresses.

I have no configuration files anymore thanks to following the installation 
instrucitons.

Original issue reported on code.google.com by dee.hon....@gmail.com on 21 May 2013 at 8:18

[GoogleCodeExporter]

Thanks for your report, but I am confused. The title of your report says that 
you updated OS X and your configurations disappeared, but the body of your 
report says that you downloaded and installed the latest Tunnelblick and your 
configurations disappeared. Which was it?

Please post the output of the following Terminal commands:

ls -l "/Library/Application Support/Tunnelblick"
ls -l "/Library/Application Support/Tunnelblick/Shared"
ls -l ~/Library/Application\ Support/Tunnelblick/Configurations

Original comment by jkbull...@gmail.com on 21 May 2013 at 11:13

[GoogleCodeExporter]

The original poster has clarified in a private email that a new Tunnelblick 
beta was downloaded and installed and converted OpenVPN configurations. After 
that, Tunnelblick could not see the newly converted configurations. The 
original poster gave up on Tunnelblick and is using another, unnamed, VPN 
client.

This is the first report of this problem (in approximately 40,000 downloads), 
so I will ignore it unless someone else has the same problem and is willing to 
work with me to find out what the cause is.

The only other thing I can think of that would cause a similar "loss" of 
configurations is if the user told Tunnelblick to NOT convert the configuration 
files. Although the dialog box says that non-converted configurations will not 
be available to use in the new Tunnelblick, that warning is easy to overlook. I 
will add a confirmation dialog to make sure the user knows that configurations 
will be unavailable if they are not converted. This added confirmation dialog 
will be in the next release after 3.3beta52.

I will leave this Issue open for a while so it is highly visible to see if 
anyone else has this problem.

Original comment by jkbull...@gmail.com on 22 May 2013 at 11:12

[GoogleCodeExporter]

Nobody else has complained of this or a similar problem, so I assume my 
diagnosis was correct: that the user ignored the warning that Tunnelblick gave 
that said that non-converted configurations would not be available.

I am marking this as "Fixed" because in r2370 I added additional confirmation 
dialogs to make sure the user understands that if they do not convert 
configurations they will not be available. These dialogs are included in 
Tunnelblick 3.3beta54 and above.

Original comment by jkbull...@gmail.com on 12 Jun 2013 at 10:12

• Changed state: Fixed