search

github-education-resources / classroom

GitHub Classroom automates repository creation and access control, making it easy for teachers to distribute starter code and collect assignments on GitHub.
https://classroom.github.com
1.34k stars 564 forks source link

Student Accounts being Frozen #2406

Closed wmasek closed 4 years ago

wmasek commented 4 years ago

Students logging in to GitHub Classroom end up having their accounts temporarily frozen after multiple students login to the classroom in quick succession OR if one of them gets their password wrong multiple times. They end up with a login error citing suspicious login activity. The reason for this, I assume is because they are logging in from within the University Network and technically all share the same external IP address.

d12 commented 4 years ago

@wmasek Unfortunately there's not much we can do on our side, it sounds like GitHub.com is blocking your students. I'd send them a message at https://github.com/support, they should be able to help you out.

wmasek commented 4 years ago

I will do, thanks for your help.