GitHub classroom unable to access Canvas course roster

[jeremymanning]

Describe the bug I'm unable to import the course roster from Canvas

To Reproduce Steps to reproduce the behavior:

1. Go to "Students" tab of course (link)
2. Click on "Import from Canvas" button
3. See error: GitHub Classroom does not have access to your course roster on Canvas. Please ensure that you've allowed GitHub Classroom to retrieve your course membership from Canvas and try again.

Expected behavior I expected my course roster (on Canvas) to be imported into the GitHub Classroom course.

Screenshots If applicable, add screenshots to help explain your problem.

Additional context I added GitHub Classroom to Canvas using these instructions. The new app (GitHub Classroom) appears in the list of apps on Canvas, although I can't tell if GitHub Classroom is actually communicating with Canvas (or vice versa).

[jeremymanning]

Update: I believe this is related to this issue. It looks like the canvas administrator needs to enable the "Allow this tool to access the IMS Names and Role Provisioning Service" option.

I can either update (or close) this issue once our administrator has enabled that option, or I'm fine to close the issue now (or for you to close it).

Other suggestions for resolving this issue:

• Ideally GitHub Classrom would allow roster import support without the "Allow this tool to access the IMS Names and Role Provisioning Service" option. I'm not sure if that's possible.
• Alternatively, it should be possible to import a student roster (e.g. CSV file) and/or manually enter student names into the course roster.

[d12]

Hey @jeremymanning ! The IMS Names and Role Provisioning Service is required to pull roster information at this time. As an alternative to using the LTI integration, you could also import students via a .csv by navigating to your students tab and clicking "update students".

Let me know if this solves the problem :)

[jeremymanning]

I'm not seeing an update students option-- here's what that tab looks like for my course:

[lizfischer]

@jeremymanning I believe you have to remove the Canvas connection before it will let you add students manually. That's what worked for me, anyway.

I'm currently experiencing this problem even with "Allow this tool to access the IMS Names and Role Provisioning Service" checked. I tried removing the app in Canvas and re-adding, but I still get "GitHub Classroom does not have access to your course roster on Canvas."

I had a hard time following the issue linked above-- not sure what the resolution was if there was one.

[stephaniegiang]

Hi @lizfischer 👋 To just get a better understanding of the issue, could I ask about where your Canvas is hosted. Is it self hosted or on Canvas' servers?

[lizfischer]

I believe it's on Canvas' servers, but my only basis for that guess is the URL: https://utexas.instructure.com/