Support Saudi Arabia country for SMS authentication when Enable two-factor authentication (2FA)

dev-minilop commented 10 months ago

Code of Conduct

[X] I have read and agree to the GitHub Docs project's Code of Conduct

What article on docs.github.com is affected?

https://github.com/settings/two_factor_authentication/setup/intro

What part(s) of the article would you like to see updated?

https://docs.github.com/en/authentication/securing-your-account-with-two-factor-authentication-2fa/countries-where-sms-authentication-is-supported#supported-countries-for-sms-authentication

Additional information

No response

welcome[bot] commented 10 months ago

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nguyenalex836 commented 10 months ago

Thank you for your suggestion! We’re only able to offer SMS authentication in countries where our SMS providers can guarantee a high deliverability rate. I’m sorry to say their service is not reliable enough in Saudi Arabia at this point in time, so we’re unable to offer SMS authentication as an option for users in Saudi Arabia.

While we won’t be able to offer SMS as an option for you, you might consider enabling two-factor authentication using a TOTP application. If you’re interested, we have a guide that will walk you through setting this up: https://docs.github.com/en/free-pro-team@latest/github/authenticating-to-github/configuring-two-factor-authentication#configuring-two-factor-authentication-using-a-totp-mobile-app

With 2FA enabled, be sure to set up some of these additional fallback recovery methods as well:

Download your recovery codes. This is by far the best way to make sure you don’t get locked out of your account.
Add a security key. You’ll still have access to your account if you have a FIDO U2F security key added to your account https://docs.github.com/en/free-pro-team@latest/github/authenticating-to-github/configuring-two-factor-authentication-recovery-methods

I apologize for the inconvenience, and rest assured, we’re actively working to improve the situation.

I'm going to go ahead and close this issue now 💛

anasalaqeel commented 1 month ago

I'm Saudi and I moved to bitbucket, they support Saudi Arabia phones and they have better user experience, better UI, more flexibility, better support. Bye github

github / docs