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Content updated for GitHub Education's Docs Page #5212

Closed bassa846 closed 3 years ago

bassa846 commented 3 years ago

What article on docs.github.com is affected?

About GitHub Campus Program

Moderator's note: Updated to point to publicly accessible info.

We would like to update the docs page by including the information here

We would like to update the docs page by making the changes listed in the comment below.

What part(s) of the article would you like to see updated?

We want to include questions and answer that we see asked very often. Our program is moving to a self-serve model. To help support the self-serve model, we want to link our GitHub Docs page with updated content tp our main GitHub Campus Program page.

Additional information

@emilyistoofunky mentioned that we don't use FAQs as a content type on our docs, so would likely rework the information into a format we use. This is perfectly fine with us 👍

welcome[bot] commented 3 years ago

Thanks for opening this issue. A GitHub docs team member should be by to give feedback soon. In the meantime, please check out the contributing guidelines.

janiceilene commented 3 years ago

Thanks so much for opening a new issue @bassa846! I'll get this triaged for the team to take a look 👀

danna527 commented 3 years ago

Какая статья на docs.github.com затронута?

О программе GitHub Campus Мы хотели бы обновить страницу документации , включив сюда информацию .

Какие части статьи вы хотели бы видеть обновленными?

Мы хотим включить вопросы и ответы, которые нам задают очень часто. Наша программа переходит на модель самообслуживания. Чтобы помочь поддерживать модель самообслуживания, мы хотим связать нашу страницу GitHub Docs с обновленным контентом с нашей главной страницей программы GitHub Campus.

Дополнительная информация

@emilyistoofunky упомянул, что мы не используем часто задаваемые вопросы в качестве типа контента в наших документах, поэтому, скорее всего, мы переработаем информацию в формат, который мы используем. Нас это устраивает👍

skedwards88 commented 3 years ago

@bassa846 Thank you for opening this issue! 💖 Since the google doc linked in the issue body is not accessible to the public, I have summarized the additions below. I omitted information that is already discoverable elsewhere in the docs and isn't as directly relevant to the GitHub Campus Program. Please comment if I missed or misunderstood anything!

You or anyone else is welcome to open a PR to address these changes.

The About GitHub Campus Program - GitHub Docs article should be expanded to include this info:

bassa846 commented 3 years ago

@skedwards88 This is perfect! You captured everything. The only thing that needs to be changed is the link to please Contact GitHub Support. The education team has a different link for our support channel, which is https://support.github.com/contact/education.

skedwards88 commented 3 years ago

The only thing that needs to be changed is the link to please Contact GitHub Support. The education team has a different link for our support channel, which is https://support.github.com/contact/education.

Thanks for pointing this out! I edited my comment to include the correct support link.

bassa846 commented 3 years ago

Hey @skedwards88 😄 Just checking in to see when the content will be finalized and live on the GitHub Education Docs Page? I still have an open PR on this project.

Any updates would be appreciated ❤️

janiceilene commented 3 years ago

👋 @bassa846 I'm so sorry about the miscommunication! After the content strategy was written, we thought you all were going to open a PR with the changes. We've added it to the project board for the campus experts to pick up during the program they're currently working on with us 💛

If it's time sensitive, you're welcome to open a PR to get it merged in sooner! Thank you so much for collaborating with us to improve the education docs!

bassa846 commented 3 years ago

@janiceilene thanks for your quick reply! I totally overlooked, @skedwards88 comment "You or anyone else is welcome to open a PR to address these changes." sorry about that.

I've gone ahead and opened a PR to get it merged sooner 😄