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Eventbrite Business Partner - Customer Experience and G&A #19

Closed EventbriteEmily closed 9 years ago

EventbriteEmily commented 10 years ago

Do your friends and family always look to you for sound advice? Is the most satisfying moment of your day answering an impromptu question or having an ad hoc brainstorming session? Do you love supporting people that work in support functions? If so, we have the perfect job for you!

Eventbrite is looking for an experienced, personable, creative problem solver to be the Briteling Partner for our Customer Experience (CX), Finance and People teams. As part of the Briteling Partner team, you will serve as a resource for both Leaders and Britelings in our pursuit of living at the intersection of happiness and high-performance.

As we work towards disrupting an industry in desperate need of a shake-up, we’re focused as a company on caring about the “people”, not just the “employee”. We’ve built a team culture that is unparalleled and we’re committed to evolving and elevating our own bar of excellence. Our goal is to inspire and motivate our team to be more successful and effective, cultivate peak performance, and remove any barriers to innovation… all while having a rip-roaring time.


As a Briteling Partner you will work directly with our VP of CX and CFO, as well as Leaders and Britelings in CX, Finance and People. You will report directly to the Head of People and Experiences, and works closely with people experts (think comp, training and recruiting) and in a cross-functional capacity with all teams in the organization.

We are a motivated team where everyone contributes to make it happen. We’re looking for someone with a can-do attitude who doesn’t hesitate to challenge traditional thinking and pursues new territory with an entrepreneurial spirit and sense of ownership.

Interested in applying or just having a chat? Send your resume in via jobvite - http://jobvite.com/m?3qaqAgwl - or contact emily@eventbrite.com

Responsibilities Include:

Business Partner Be the dedicated partner for the Leaders and Britelings in our CX team in San Francisco and Nashville, as well as our Finance and People teams Strategically partner with executives, providing guidance, feedback and quality data to guide decision making Provide coaching and creative solutions to Leaders and Britelings and guide change and organizational design efforts Keep a pulse on trends, moral, roadblocks and general sentiment of the team Work alongside Leaders and Britelings to achieve high value working relationships, high performance and awesome results Support the team learning and celebration of successes as they innovate and take big swings Toggle between the 10 foot and 10,000 foot view of challenges, requests and projects Proactively and reactively navigate varying levels of Leader or Briteling concerns Lead by example and mentor other team members Advocate for the Britelings, Leaders and your ideas Facilitate discussions and trainings on relevant topics Read between the lines and see through ambiguity to lead chance and action Use data to spot trends and shape your plans Work with other Breitling Partners on cross-functional touch points Customize and roll out company wide programs to Engineering and Product

Experience In good times and not so good times, provide a delightful experience for each of our Britelings Conduct in-depth onboarding of new leaders and interviews of Britelings who exit

Projects Work along side the People team on special projects and programs, from concept to implementation to assessment Lead at least one corporate wide projects per quarter Care for and evolve all phases of talent management, including: talent reviews, assessment, and development plans Work on internal communications for program changes

Qualifications Curiosity that enables you to learn technology, product and business acumen quickly Ability to succinctly and persuasively make points up, down and across all levels Willingness to see all sides of an issue, remain objective and move to resolution Ability to facilitate discussions with ease and little prep Develop and deliver tools and processes that assure Eventbrite is and remains a great place to work A strong sense of team building and a desire to help build a dynamic, unique organization A sincere passion for people Superbly skilled at planning and regularly prioritizing the most important things Experience with job leveling, compensation reviews, offers, pre-IPO equity and organizational design Ability to conduct objective investigations Minimum 10+ years of experience in a Business Partner, Generalist, HR Manager or similar role International experience and working in both small and large companies

kellidrag commented 10 years ago

Hey @EventbriteEmily you may want to chat with Rose a bit...

https://www.linkedin.com/profile/view?id=18128809&authType=OUT_OF_NETWORK&authToken=oRnB&locale=en_US&trk=tyah2&trkInfo=tarId%3A1406905391715%2Ctas%3Arosem%2Cidx%3A1-2-2

kellidrag commented 9 years ago

Hey @EventbriteEmily any luck on this?