githubbob42 / mingle2github2

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Adding a form in Mobile will not take you to the summary screen #5817

Open githubbob42 opened 5 years ago

githubbob42 commented 5 years ago

Mingle Card: 6183 Steps to Reproduce

| | |
|-|-|
|**Version #**|FieldFX™ 4.0.1.4229 on 9.6.6|
|**Hardware**|PC            |
|**OS**|Windows 10        |
|**Browser**|Version 71.0.3578.98 (Official Build) (64-bit)|
|**Username**|fielduser2@lfw.com|
|**Password**|^^@23eGc@jTb|
|ORG ID|00Dq000000017qr|
|User ID|005q00000047e3a|
|RayGun Error ID| |
  1. Log into Mobile and open ticket T-686;
  2. Click on Forms and add a form;
  3. Select TI-1966 in the “Ticket Item” look-up field;
  4. Enter 5 in the “Return Quantity” field;
  5. Click on the “+” to save the form;

Expected Result

The system should either:

1. Show a new form screen with the input values you have previously entered blank;

2. Once a e-form record is added, refresh the screen and take you to the summary e-Form screen;

Actual Result

The screen refreshes retaining all the input values you have entered previously, but the “+” sign is no longer present. This is confusing for the user since they are unsure if the e-form record has already been added. Also, for Weatherford, we have a validation rule which prevents users from adding a return quantity that is greater than the input – used quantity. Since the field values are not cleared when the screen refreshes, the validation rule will fire in certain conditions, making the process even more confusing.

Analysis

Matt:  We need to add a “Save and Close” button to the form edit screen that would take the user back to the previous page.  So for a parent form, the user would return to the “Form” creation screen with the “+” available.  For a child form, they would be brought back to the place where they could initiate another child form with a single click.

The save and close addition is needed rather than changing the current save behavior because if the form has a sub form or a report template, it would require the user navigate back into the record to create a sub form or generate a report template. We want to avoid that.  Save and close should just account for both cases.  

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Test Plan