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githubbob42 / mingle2github2

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Adding RTF field to the ticket item layout breaks bulk edit on iPads #5873

Open githubbob42 opened 5 years ago

githubbob42 commented 5 years ago

Mingle Card: 6239 Steps to Reproduce

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|**Version #**|4327|
|**Hardware**| |
|**OS**| |
|**Browser**| |
|**Username**|npfield@copy.com.s2|
|**Password**|computer46|
|ORG ID| |
|User ID| |
|RayGun Error ID| |
  1. add RTF field to a ticket item layout
  2. login to mobile on ipad (ios 11) and sync
  3. go to any ticket, select items, bulk edit, select a field to edit, enter a value, then click Update items button

Expected Result

items grid loaded with updated values

Actual Result

items grid does not load; user sits on a bulk edit screen
works fine in windows.

Analysis

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Impact Analysis

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Test Plan