Background Sync: New ticket logs are synced successfully when ticket log syncid permissions are removed.

[githubbob42]

Mingle Card: 6254 Steps to Reproduce

| | |
|-|-|
|**Version #**|4314|
|**Hardware**|MacBookPro , Android|
|**OS**| |
|**Browser**|Chrome|
|**Username**|serukulla@liquidframeworks.com|
|**Password**|computer55|
|ORG ID| |
|User ID| |
|RayGun Error ID| |

When Ticket log syncid permissions are removed  , newly added ticket logs are synced and did not throw any error message during the auto sync.

• Login to Backoffice and ”Enable Auto sync” checkbox
• Switch to another window and log in to Mobile , let the Full sync complete.
• Switch back to backoffice -> remove permission to the ticket log sync id field on both profile and permission set levels.
• Switch to Mobile  -> Add a ticket log and click on the FX Icon to go to the home screen.

Expected Result

Error message should be displayed and ticket log should not be synced.

Actual Result

Auto sync completed without any error and ticket log displayed in backoffice.

Note: verified Sync event viewer and no error messages displayed.

!clip-f8d0-10be.png!{height: 711px; width: 600px;}

Analysis

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Test Plan