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No longer able to sync with GitHub #110

Open steve4744 opened 2 years ago

steve4744 commented 2 years ago

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Summary

gitlocalize can't sync with github, so all translations are now showing "0% Incomplete"

Steps to reproduce

I don't know how it occurred, but trying to sync manually produces the screenshot below.

Repository URL

https://github.com/steve4744/TNTRun

What is the current bug behavior?

All translations showing 0%

What is the expected correct behavior?

It's worked fine for a year, now has stopped sync'ing. As far as I know nothing has changed with the repo on GitHub.

Relevant logs and/or screenshots

image

Possible fixes

I've tried disabling the webhook and re-enabling but nothing changed. Also pushed to the GitHub repo with no effect.

svasilenkov commented 2 years ago

@steve4744 Please visit this GitHub page:

https://github.com/apps/gitlocalize-app/installations/new

To give GitLocalize access to your repository. On the page you should do the following:

  1. Choose steve4744 account.
  2. Click on Only select repositories.
  3. Select TNTRun repository.
  4. Press Save button.
steve4744 commented 2 years ago

Thanks for the reply. It was already set up as you can see below. I tried removing it and then reselected it from the drop-down list and and clicked 'save'. Tried to sync it again but get the same result as above - "We can't find your GitHub app...." image

svasilenkov commented 2 years ago

Thanks for the screenshot. I'll contact you as soon as our development fix the problem.

steve4744 commented 2 years ago

Is there a debug switch or a log file somewhere that I can view/download so that I can see what gitlocalize is trying to do?

svasilenkov commented 2 years ago

@steve4744 Unfortunately, nothing like these is available.