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gitpod-io / gitpod

The developer platform for on-demand cloud development environments to create software faster and more securely.
https://www.gitpod.io
GNU Affero General Public License v3.0
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User Blocked Page in Self-Hosted Instance Advises User To Contact Gitpod.io Support #10738

Open jimmybrancaccio opened 2 years ago

jimmybrancaccio commented 2 years ago

Bug description

When a user is blocked in a self-hosted instance they're shown a page that lets them know they're blocked with a button to 'Contact Support' and a link to review the Terms of Service on the Gitpod website.

Screen Shot 2022-06-17 at 14 34 05

We likely need to allow instance administrators to set an email address of their own or URL which can be used in these sorts of situations where the user is being told to contact support.

Steps to reproduce

  1. Spin up a self-hosted instance - using 2022.05.2.
  2. Create a few users and block one of them.
  3. Login as the blocked user and attempt to spin up a workspace.
  4. Observe the page telling you you're blocked and that you can view the Terms of Service and a Contact Support button. Note these link to Gitpod.io.

Workspace affected

No response

Expected behavior

I would expect in a self-hosted environment I can view the terms of service for that environment, and when clicking on Contact Support that I am contacting the support of that instance, not Gitpod.io.

Example repository

No response

Anything else?

I believe the related code is here - https://github.com/gitpod-io/gitpod/blob/c2a621ef64571a26805fe7f1ffb2d4cea3accf42/components/dashboard/src/App.tsx#L299

stale[bot] commented 1 year ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

jimmybrancaccio commented 1 year ago

As far as I know this is still an issue.