Send message failed. Whatsapp disconnected error.

[norbertohenriques]

This add-on was working just fine until a few hours ago, when it started throwing the following error:

[ERROR] default - Send message failed. Whatsapp disconnected error.

[fmsfmsfms]

i have the same problem in 3 hours ago the add-on stoped working i hope it get fixd soon

[5yukri]

same here, few hours ago it stopped working

[dressie]

+1. Tried to reconnect, but not getting a QR-code.

[moryoav]

Same here. I really hope this can be fixed, I'm using this addon quite a lot.

[Garreth2013]

Same problem here form last night, tried re-install as well. Dont get QR any longer.

[TheSimTek]

Same here, tried to reinstall but no QR code to connect device. Rolled back to a week ago and still no go.

[filip-heens]

same here, just posting to follow the thread ;-)

[moritzmaier84]

+1

one of my fav. addons. a fix would be so nice!

[lcsneil]

Exactly the same for me as well. _[2024-08-23T17:48:54.171] [ERROR] default - Send message failed. Whatsapp disconnected _error.__

[scorbacella]

same problem WA add on version: 1.4.0 core-2024.8.2 supervisor-2024.08.0 Home Assistant OS 13.1

[scorbacella]

I removed the device from whatsapp and reinstalled the add on but the QRcode doesn't appear. Please help. Thanks

[mattdenboer]

Same here, I would very much appreciate if you could check what went wrong.

thanks for your help!

[Garreth2013]

Looks like it’s from Baileys, needs to be updated and use the correct version: https://github.com/WhiskeySockets/Baileys/issues/999

[moritzmaier84]

Looks like it’s from Baileys, needs to be updated and use the correct version: WhiskeySockets/Baileys#999

I don't get it. What is Baileys and how did you fix that stuff here? Thx

[AlexPetrar]

i downgraded to 1.3.5 and that did the trick

[scorbacella]

I'd downgrade too (just to try) but I don't have a backup of June. Is there an alternative method to go back one release?

[AlexPetrar]

you can download the 1.3.5 release from this github and manualy copy it to the addons folder on your ha and from there install it as a local addon

[scorbacella]

you can download the 1.3.5 release from this github and manualy copy it to the addons folder on your ha and from there install it as a local addon

I downgraded to 1.3.5 following your instructions. The QRcode appears and the add on works again.
Thanks

[ekkesa]

How did you get the docker container to build? Did you copy only the custom_components folder contents or the whole structure?

UPDATE: I created a fork with version 1.3.5, until a fix is available, then I will kill off the fork again. Installed from the fork, and it is working 100%. Thx!

[lcsneil]

How do you install from the fork? Tried adding repository https://github.com/giuseppecastaldo/ha-addons/tree/revert-55-patch-1 But home assistant errors and says not found.

[ekkesa]

Add my repo to HACS and install from there.

[scorbacella]

How did you get the docker container to build? Did you copy only the custom_components folder contents or the whole structure?

UPDATE: I created a fork with version 1.3.5, until a fix is available, then I will kill off the fork again. Installed from the fork, and it is working 100%. Thx!

Hi, unzip the archive and copy the addon folder (the folder "whatsapp_addon" containing the config.yaml and other sfuff) the in /addons/local of HA. Than restart HA and you will see the local add on in the top of the other add ons in the add on menu of HA. hope this helps

[moryoav]

I can confirm that the simplest fix is to uninstall the current addon, add the following repo to the list of addon repos - "https://github.com/ekkesa/ha-addons" then look for Whatsapp and make sure you choose the one that's version 1.35 and not 1.4, and install it. The QR code comes up right away, paired successfully, I then restarted although I'm not sure that was needed and now everything works, I didn't need to change any automations or anything, so it was quite painless.

[philippe-tc]

Same here. Ik removed the addon, rebooted HA, installed again, rebooted HA, but can’t send any WA-messages. It has been working heren, but stopped doing what it should do. No authentication came up after new installation.

The documentation that comes with this addon doesn’t say anything about the ‘ Configuration’ tab. it standard shows only ‘default’ as client. Shouldn’t I add my own number here? In what format? Starting with +, than country number etc (like +31655123456) or shoud it be without the + (like 31655123456) or should it be like the user ID that you use when sending a message (like 31655123456s.whatsapp.net)? Or is nothing needed here? Ik hope you can expand the ‘user manual’ (in the Configuration tab) on this point. Even is no extra action here is needed, than please tell us there. And tell us there what this tab is for and when and how to use it.

And how can I re-authenitcate my phone number? Because to me it looks like this is the problem…

I’m using version 1.4.0 on Home Assistant, core 2024.8.2 and OS 13.1

[moritzmaier84]

Same here. Ik removed the addon, rebooted HA, installed again, rebooted HA, but can’t send any WA-messages. It has been working heren, but stopped doing what it should do. No authentication came up after new installation.

The documentation that comes with this addon doesn’t say anything about the ‘ Configuration’ tab. it standard shows only ‘default’ as client. Shouldn’t I add my own number here? In what format? Starting with +, than country number etc (like +31655123456) or shoud it be without the + (like 31655123456) or should it be like the user ID that you use when sending a message (like 31655123456s.whatsapp.net)? Or is nothing needed here? Ik hope you can expand the ‘user manual’ (in the Configuration tab) on this point. Even is no extra action here is needed, than please tell us there. And tell us there what this tab is for and when and how to use it.

And how can I re-authenitcate my phone number? Because to me it looks like this is the problem…

I’m using version 1.4.0 on Home Assistant, core 2024.8.2 and OS 13.1

Read the thread, there is an easy fix.

[filip-heens]

I switched to callmebot.com.. as I only had one script to change (automations call that script and provide the text :-D) it was not a big thing to change... only downside, it a payable service (1€ per month if you want to send with your own number and 6€ a month if you want to send to multiple numbers)

[philippe-tc]

Same here. Ik removed the addon, rebooted HA, installed again, rebooted HA, but can’t send any WA-messages. It has been working heren, but stopped doing what it should do. No authentication came up after new installation. The documentation that comes with this addon doesn’t say anything about the ‘ Configuration’ tab. it standard shows only ‘default’ as client. Shouldn’t I add my own number here? In what format? Starting with +, than country number etc (like +31655123456) or shoud it be without the + (like 31655123456) or should it be like the user ID that you use when sending a message (like 31655123456s.whatsapp.net)? Or is nothing needed here? Ik hope you can expand the ‘user manual’ (in the Configuration tab) on this point. Even is no extra action here is needed, than please tell us there. And tell us there what this tab is for and when and how to use it. And how can I re-authenitcate my phone number? Because to me it looks like this is the problem… I’m using version 1.4.0 on Home Assistant, core 2024.8.2 and OS 13.1

Read the thread, there is an easy fix.

You mean to install version 1.35 (is that 1.3.5?) and not 1.40? I don’t get any choise to what version to install. Please help how to install version 1.35 (1.3.5?).

[moritzmaier84]

Same here. Ik removed the addon, rebooted HA, installed again, rebooted HA, but can’t send any WA-messages. It has been working heren, but stopped doing what it should do. No authentication came up after new installation. The documentation that comes with this addon doesn’t say anything about the ‘ Configuration’ tab. it standard shows only ‘default’ as client. Shouldn’t I add my own number here? In what format? Starting with +, than country number etc (like +31655123456) or shoud it be without the + (like 31655123456) or should it be like the user ID that you use when sending a message (like 31655123456s.whatsapp.net)? Or is nothing needed here? Ik hope you can expand the ‘user manual’ (in the Configuration tab) on this point. Even is no extra action here is needed, than please tell us there. And tell us there what this tab is for and when and how to use it. And how can I re-authenitcate my phone number? Because to me it looks like this is the problem… I’m using version 1.4.0 on Home Assistant, core 2024.8.2 and OS 13.1

Read the thread, there is an easy fix.

You mean to install version 1.35 (is that 1.3.5?) and not 1.40? I don’t get any choise to what version to install. Please help how to install version 1.35 (1.3.5?).

It‘a all said here, you need to add this source:

„ I can confirm that the simplest fix is to uninstall the current addon, add the following repo to the list of addon repos - "https://github.com/ekkesa/ha-addons" then look for Whatsapp and make sure you choose the one that's version 1.35 and not 1.4, and install it. The QR code comes up right away, paired successfully, I then restarted although I'm not sure that was needed and now everything works, I didn't need to change any automations or anything, so it was quite painless.“

[philippe-tc]

Exactly that is what I did. To be more specific: Uninstalled the addon, reboot HA, go to addon shop > repositories, remove the https://github.com/giuseppecastaldo/ha-addons repository, reboot HA, TRY to add the https://github.com/ekkesa/ha-addons repository, but GET the removed https://github.com/giuseppecastaldo/ha-addons repository again.

So the problem is: HOW can I add this ekkesa repository?

[moryoav]

Yeah, that's fine (it's a fork so Home Assistant is just showing you that name of the original, it's the same for me) now if you'll look for Whatsapp you'll see you're getting version 1.35

[norbertohenriques]

Any chance to get this fixed on this add-on? I would like to keep this one installed instead of switching to a temporary fork.

[philippe-tc]

Yeah, that's fine (it's a fork so Home Assistant is just showing you that name of the original, it's the same for me) now if you'll look for Whatsapp you'll see you're getting version 1.35

Hmm, rather frustrating. First that the version is NOT 1.35 but 1.3.5. But most frustrating that nobody tells me in this procedure that when I try to install the ekkesa repository, that it succeeds, even though you see gioseppecastaldo again. For me that was a signal that it did NOT succeed…🤬

[moryoav]

Right, I didn't even notice it myself until you mentioned it. In any case, the best solution will be obviously for this repo to update, we need to wait for the creator to respond.

[mauriluk]

anche a me stesso problema dalla versione 2024.8 non invia più messaggi whatsapp

[matteoopc]

Same here. Ik removed the addon, rebooted HA, installed again, rebooted HA, but can’t send any WA-messages. It has been working heren, but stopped doing what it should do. No authentication came up after new installation. The documentation that comes with this addon doesn’t say anything about the ‘ Configuration’ tab. it standard shows only ‘default’ as client. Shouldn’t I add my own number here? In what format? Starting with +, than country number etc (like +31655123456) or shoud it be without the + (like 31655123456) or should it be like the user ID that you use when sending a message (like 31655123456s.whatsapp.net)? Or is nothing needed here? Ik hope you can expand the ‘user manual’ (in the Configuration tab) on this point. Even is no extra action here is needed, than please tell us there. And tell us there what this tab is for and when and how to use it. And how can I re-authenitcate my phone number? Because to me it looks like this is the problem… I’m using version 1.4.0 on Home Assistant, core 2024.8.2 and OS 13.1

Read the thread, there is an easy fix.

You mean to install version 1.35 (is that 1.3.5?) and not 1.40? I don’t get any choise to what version to install. Please help how to install version 1.35 (1.3.5?).

It‘a all said here, you need to add this source:

„ I can confirm that the simplest fix is to uninstall the current addon, add the following repo to the list of addon repos - "https://github.com/ekkesa/ha-addons" then look for Whatsapp and make sure you choose the one that's version 1.35 and not 1.4, and install it. The QR code comes up right away, paired successfully, I then restarted although I'm not sure that was needed and now everything works, I didn't need to change any automations or anything, so it was quite painless.“

Thanks! Works…

[Novan007]

Same here. Ik removed the addon, rebooted HA, installed again, rebooted HA, but can’t send any WA-messages. It has been working heren, but stopped doing what it should do. No authentication came up after new installation. The documentation that comes with this addon doesn’t say anything about the ‘ Configuration’ tab. it standard shows only ‘default’ as client. Shouldn’t I add my own number here? In what format? Starting with +, than country number etc (like +31655123456) or shoud it be without the + (like 31655123456) or should it be like the user ID that you use when sending a message (like 31655123456s.whatsapp.net)? Or is nothing needed here? Ik hope you can expand the ‘user manual’ (in the Configuration tab) on this point. Even is no extra action here is needed, than please tell us there. And tell us there what this tab is for and when and how to use it. And how can I re-authenitcate my phone number? Because to me it looks like this is the problem… I’m using version 1.4.0 on Home Assistant, core 2024.8.2 and OS 13.1

Read the thread, there is an easy fix.

You mean to install version 1.35 (is that 1.3.5?) and not 1.40? I don’t get any choise to what version to install. Please help how to install version 1.35 (1.3.5?).

It‘a all said here, you need to add this source: „ I can confirm that the simplest fix is to uninstall the current addon, add the following repo to the list of addon repos - "https://github.com/ekkesa/ha-addons" then look for Whatsapp and make sure you choose the one that's version 1.35 and not 1.4, and install it. The QR code comes up right away, paired successfully, I then restarted although I'm not sure that was needed and now everything works, I didn't need to change any automations or anything, so it was quite painless.“

Thanks! Works…

hello I'am a beginner and if i use the link in the addon repos - "https://github.com/ekkesa/ha-addons" i try to install then i see in the right corner version 1.4.0 How must i instal and choose the version 1.3.5 ? Thanks in advance

[scorbacella]

Hi, If you get problems with the fork repo you can try this way; download the zip from here: https://github.com/giuseppecastaldo/ha-addons/releases/tag/v1.3.5 Unzip and copy the folder "whatsapp_addon" in /addons/local of your HA. (You need to have configured "Samba share" add on in order to access the filesystem. Create /local subfolder if there is not). Then restart HA. When you click the "add-on store" button in the supervisor menu of HA, you see the the Whatsapp 1.3.5 add on under the "local add ons" label. Disinstall the 1.4.0 version and install the 1.3.5. Hope this helps.

[5yukri]

Hi, If you get problems with the fork repo you can try this way; download the zip from here: https://github.com/giuseppecastaldo/ha-addons/releases/tag/v1.3.5 Unzip and copy the folder "whatsapp_addon" in /addons/local of your HA. (You need to have configured "Samba share" add on in order to access the filesystem. Create /local subfolder if there is not). Then restart HA. When you click the "add-on store" button in the supervisor menu of HA, you see the the Whatsapp 1.3.5 add on under the "local add ons" label. Disinstall the 1.4.0 version and install the 1.3.5. Hope this helps.

can this just be done using file editor?

[scorbacella]

I think you need to change some permissions to allow the file editor to see other folders besides /config folder. The easiest way is to install Samba share add on.

[andreprandina]

Same here. After 2024.8, nothing happens. No messages, cant´s send or receive. Neither the QR code to authenticate.

[jtxwnssm]

Hier het zelfde probleem! Heb Addon 1.4.0 helemaal verwijderd.HA opnieuw opgestart en onder de Back-Ups de Addon Whatsapp 1.3.5 gezocht daarop dubbel click en aanvinken en Restore. En alles draaid weer met dezefde automatiseringen en kreeg ook weer QR code! En alles werkt weer hoe vanouds!!!

[kmg454]

Logfile looks different then before, seems the clients are not loaded into the configuration.

[Marcin685]

i have error in nodered: "HomeAssistantError: HTTPConnectionPool(host='f4fdf59d-whatsapp-addon', port=3000): Max retries exceeded with url: /sendMessage (Caused by NewConnectionError('<urllib3.connection.HTTPConnection object at 0x7f29c6e930>: Failed to establish a new connection: [Errno -5] Name has no usable address'))". I'm reinstall to 1.3.5. Maybe this is the end of free api from Meta? When i try ping to domain s.whatsapp.net i have timeouts.

[lcsneil]

Still working for me - 1.3.5 installed.

Core - 2024.8.3 Supervisor - 2024.08.0 Operating System - 13.1

[kmg454]

Strange that this add-on version 1.40 is not working anymore already for a couple of days and the developer does not respond with a new version.

[yebaws]

I've had the same issues and, using advice above, was able to downgrade to 1.3.5. I then got the QR codes and was able to login with my phone. But the addon still doesn't work. When I try to send a whatsapp with an automation I get the message "Error running action - Unknown Error" which is not very helpful. My feeling is that something was changed by a HA core update, or by WhatsApp which has rendered this addon useless and unfortunately the developer doesn't seem to be supporting it any more. A great shame as it was a really useful addon.

Does anybody know of any alternatives ? I tried callmebot, but I couldn't get it to work to trigger actions when whatsapp groups received massages, which is what I need.

[yebaws]

i have error in nodered: "HomeAssistantError: HTTPConnectionPool(host='f4fdf59d-whatsapp-addon', port=3000): Max retries exceeded with url: /sendMessage (Caused by NewConnectionError('<urllib3.connection.HTTPConnection object at 0x7f29c6e930>: Failed to establish a new connection: [Errno -5] Name has no usable address'))". I'm reinstall to 1.3.5. Maybe this is the end of free api from Meta? When i try ping to domain s.whatsapp.net i have timeouts.

Yes, I see the same error in my traces with 1.3.5. Such a shame if this is the end to this addon, which was so useful. I was using the addon to send me daily whatsapps. Last one I received was 22/08. Some here say that their addon is still working. Maybe meta disabling service incrementally? I'm in UK

[philippe-tc]

Version 1.3.5 works perfectly here. If you’re having trouble,something else must be wrong. Something in your configuration?

Core 2024.8.2 Supervisor 2024.08.0 Operating System 13.1

[yebaws]

If you’re having trouble,something else must be wrong. Something in your configuration?

Me and a lot of others. And we never changed anything before it stopped working. This must be an issue at the Meta / HA end

[yebaws]

[2024-09-01T09:11:34.057] [INFO] default - Whatsapp Addon started. [2024-09-01T09:11:34.756] [INFO] default - sim2 require authentication over QRCode, please see your notifications... [2024-09-01T09:11:35.066] [INFO] default - default client is ready. [2024-09-01T09:11:55.317] [INFO] default - sim2 client is ready.

Everything looks OK at the addon end. Whatsapp server just not responding to requests