Closed amicalmant closed 5 years ago
First of all I'm sorry for the late answer. I saw it, but your setup is different to mine and I still don't have a clue. Anyway, thank you for the detailed description.
I have to guess: Maybe you need python3-dbus. Is it installed? If no, does sudo apt-get install python3-dbus
change anything?
I have to guess: Maybe you need python3-dbus. Is it installed? If no, does
sudo apt-get install python3-dbus
change anything?
Yes it was installed (version 1.2.6-1). In the meantime, I have upgraded to LibreOffice 6.1.4.2, uninstalled and reinstalled Parlatype and its LO macro package. Still crashes and the error message is the same.
Anyway, thank you for the detailed description.
You're welcome. If you cannot reproduce, let's just forget it. I will try again in a couple of years. :-)
I could reproduce this on Ubuntu 18.04. Not with LibreOffice from the main archive nor from PPA (https://launchpad.net/~libreoffice/+archive/ubuntu/ppa) but with the deb packages offered by The Document Foundation at https://www.libreoffice.org/download/download/?type=deb-x86_64.
This seems to be the one you used because it's also installed in /opt. Or have you built it from source? The main archive and PPA seem to use the default system python interpreter while this one uses its own shipped python interpreter with a small set of modules. Obviously it doesn't have the dbus module needed. I don't know how to a) make it use the system python interpreter with all its modules or how to b) add a module to the shipped python interpreter.
I'm closing this because I can't support this kind of installation, only the default installation (no matter which distribution). Just for reference, the built-in python interpreter is at /opt/libreoffice6.2/program/python-core-3.5.5. I guess you would have to do something with lib/site.py in that folder to add a module.
Sorry, I did not see this earlier. I really appreciate the efforts you made in order to investigate this.
You are right: I don't use the PPA version of LO which is always outdated but the fresh deb version offered by the Foundation.
I am a little deceived that this config is not supported but I don't blame you at all. Thanks for your open source commitment and much appreciated follow up.
Installation and version
I installed Parlatype first from the Linux Mint repository and, later, from the Ubuntu PPA (https://launchpad.net/~gabor-karsay/+archive/ubuntu/parlatype), both version 1.5.6.
My desktop environment
Issue
The keyboard controls from within Parlatype work fine but the LibreOffice PlayPause and JumpBack macros triggers this error every time I try to use them:
Other information
Did it work in the past?
I don't know since I just installed the package yesterday with this configuration.
Other noticeable modules installed:
How to reproduce: