The device is frozen on 2G. The 2G light is solid and if I try to reset the device it does not reset. If I unplug it from power and attempt power it back on no lights turn on. In order to get the 2G light to turn on I have to before plugging it into power hold down the reset button. The 5G flashes a few times but then the solid 2G light turns on. Any ideas? If I plug into a switch and I am logged into my router it kills the connection so I dont know what IP address it has. What are the options to fix it if possible?
The device is frozen on 2G. The 2G light is solid and if I try to reset the device it does not reset. If I unplug it from power and attempt power it back on no lights turn on. In order to get the 2G light to turn on I have to before plugging it into power hold down the reset button. The 5G flashes a few times but then the solid 2G light turns on. Any ideas? If I plug into a switch and I am logged into my router it kills the connection so I dont know what IP address it has. What are the options to fix it if possible?