Describe the bug
The glific FAQs related (Adding to backend since they might come from a DB)
Question : What is Gilifc Pricing, Is it free
Answer :
Glific is a free, libre, open source platform. As such you can download and use the codebase for free. While the platform per se is free, it is built on the WhatsApp Business API and there is a cost involved with sending and receiving messages via WhatsApp Business API. The exact cost of this depends on your Business Service Provider (BSP) Glific today using Gupshup.io as its BSP. Gupshup rates for India are 0.1 cent (7.5 paisa) to either send or receive a session message and 0.5 cent (38 paisa) to send an HSM message. Thus for example if your NGO is in touch with 1000 beneficiaries sending/receiving 40 messages from each of them and sending 10 nudge messages to them, your messaging cost will be $90 (INR 6,750) For the Glific consulting services run by ColoredCow, they have not yet determined rates. Our initial guess is that for low volumes, it will be in the range of INR 7,500. For higher volumes, it will be a percentage of the messaging costs.
Problems
1) Leading with its free is confusing and not very useful when it is the rank outlier and no one has really done it. There is no mention of the need to host it yourself. No mention that they might have to change API layer if they want to point elsewhere than gupshup.
2) The USD pricing and saying colored cow rates are not determined points to dated info. Instead just point to our pricing page on tides - https://tides.coloredcow.com/pricing
Similarly - this is a front -end issue - but related to the same overall problem
The pricing page leads with free - should it be a footnote instead - specifying running on your own server
Glific is a free, libre, open source platform. As such you can download and use the codebase for free. While the platform per se is free, it is built on the WhatsApp Business API so there is a cost involved with sending and receiving messages via WhatsApp Business API, and in running the platform on servers. The total cost of running the platform including managed server and messaging costs can be found below.
Other stuff noticed;
Question 1 Answer - Examples Link broken
When a user sends a message and you respond to them - that's user-initiated. When you start the conv. with an HSM that's business-initiated. See examples
Note I wondered if FAQs and retrieved from
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Describe the bug The glific FAQs related (Adding to backend since they might come from a DB) Question : What is Gilifc Pricing, Is it free Answer : Glific is a free, libre, open source platform. As such you can download and use the codebase for free. While the platform per se is free, it is built on the WhatsApp Business API and there is a cost involved with sending and receiving messages via WhatsApp Business API. The exact cost of this depends on your Business Service Provider (BSP) Glific today using Gupshup.io as its BSP. Gupshup rates for India are 0.1 cent (7.5 paisa) to either send or receive a session message and 0.5 cent (38 paisa) to send an HSM message. Thus for example if your NGO is in touch with 1000 beneficiaries sending/receiving 40 messages from each of them and sending 10 nudge messages to them, your messaging cost will be $90 (INR 6,750) For the Glific consulting services run by ColoredCow, they have not yet determined rates. Our initial guess is that for low volumes, it will be in the range of INR 7,500. For higher volumes, it will be a percentage of the messaging costs.
Problems 1) Leading with its free is confusing and not very useful when it is the rank outlier and no one has really done it. There is no mention of the need to host it yourself. No mention that they might have to change API layer if they want to point elsewhere than gupshup. 2) The USD pricing and saying colored cow rates are not determined points to dated info. Instead just point to our pricing page on tides - https://tides.coloredcow.com/pricing
Similarly - this is a front -end issue - but related to the same overall problem The pricing page leads with free - should it be a footnote instead - specifying running on your own server Glific is a free, libre, open source platform. As such you can download and use the codebase for free. While the platform per se is free, it is built on the WhatsApp Business API so there is a cost involved with sending and receiving messages via WhatsApp Business API, and in running the platform on servers. The total cost of running the platform including managed server and messaging costs can be found below.
Other stuff noticed; Question 1 Answer - Examples Link broken
Note I wondered if FAQs and retrieved from To Reproduce Steps to reproduce the behavior:
Expected behavior A clear and concise description of what you expected to happen.
Screenshots If applicable, add screenshots to help explain your problem.
Desktop (please complete the following information):
Smartphone (please complete the following information):
Additional context Add any other context about the problem here.