g-bougard
commented
3 months ago Hi @lexcyr
the problem seems not a bug in the agent. So I'm moving it as a Q&A discussion because you probably have an issue on server side.
You still should probably upgrade your GLPI instance, but the first thing to do is maybe checking for error in the file/_log/php-errors.log at the time the inventory is submitted.
You should also check for error in the glpi-agent log file on submission.
Bug reporting acknowledgment
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Professional support
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Describe the bug
The MSQL database are not imported/added after inventory even if i have the dabases listed in the json file:
"databases_services": [ { "databases": [ { "creation_date": "2003-04-08 09:13:36", "is_active": true, "name": "db1", "size": 7, "update_date": "2016-04-30 00:48:23" }, { "creation_date": "2024-03-04 05:47:04", "is_active": true, "name": "db2", "size": 4360, "update_date": "2024-03-05 08:46:12" }, { "creation_date": "2003-04-08 09:13:36", "is_active": true, "name": "db3", "size": 0 }, { "creation_date": "2016-04-30 00:46:38", "is_active": true, "name": "db4", "size": 1036, "update_date": "2022-12-16 03:06:50" }, { "creation_date": "2019-11-25 13:47:43", "is_active": true, "name": "db5", "size": 0 }, { "creation_date": "2021-05-25 18:44:14", "is_active": true, "name": "db6", "size": 0 }, { "creation_date": "2021-05-25 19:55:59", "is_active": true, "name": "db7", "size": 0 }, { "creation_date": "2020-02-04 20:20:57", "is_active": true, "name": "db8", "size": 0 }, { "creation_date": "2020-02-04 20:23:10", "is_active": true, "name": "db9", "size": 0 }, { "creation_date": "2021-05-25 20:52:10", "is_active": true, "name": "db10", "size": 0 }, { "creation_date": "2021-06-15 19:21:29", "is_active": true, "name": "db11", "size": 0 }, { "creation_date": "2021-06-15 20:01:15", "is_active": true, "name": "db12", "size": 0 }, { "creation_date": "2021-09-14 19:24:11", "is_active": true, "name": "db13", "size": 0 } ], "is_active": true, "last_boot_date": "2024-03-04 05:47:02", "manufacturer": "Microsoft", "name": "MSSQLSERVER", "port": 1433, "size": 5809, "type": "mssql", "version": "13.0.6419.1" } ],To reproduce
Expected behavior
Have the existing databases in the database instance list of the server asset in GLPI
Operating system
Windows
GLPI Agent version
1.5
GLPI version
10.0.10
GLPIInventory plugin or other plugin version
GLPI Inventory v1.3.x (See additional context below)
Additional context
No response