glpi-project / glpi-inventory-plugin

GLPI Inventory plugin
GNU Affero General Public License v3.0
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Discovery Network #283

Closed HugzWaaa closed 1 year ago

HugzWaaa commented 1 year ago

Describe the bug

Hello, I have a problem with the NetworkDiscovery module of the GLPIinventory plugin, I launch a network discovery, it finds me devices but it does not create me any device in any tab image

To reproduce

Expected behavior

I would like the devices discovered by NetworkDiscovery to be imported into a GLPI tab

Operating system

Windows

GLPI Agent version

1.4

GLPI version

10.0.2

GLPIInventory plugin

1.0.6

Additional context

No response

cedric-anne commented 1 year ago

Hi,

If you are using GLPI 10.0.2, should should try to upgrade to GLPI 10.0.5 and check if problem persist.

HugzWaaa commented 1 year ago

Apparently it's not compatible image

HugzWaaa commented 1 year ago

I upgraded to 10.0.5 and now I can no longer force inventory, the status remains blocked while waiting image

HugzWaaa commented 1 year ago

However the configuration has not changed it is still the same as the one I had in 10.0.2 where I could force the inventories

HugzWaaa commented 1 year ago

image

cedric-anne commented 1 year ago

Apparently it's not compatible image

~10.0.2 means that it is compatible with GLPI >= 10.0.2 and < 10.1.0

cedric-anne commented 1 year ago

I upgraded to 10.0.5 and now I can no longer force inventory, the status remains blocked while waiting image

Is there some entries in GLPI logs ?

HugzWaaa commented 1 year ago

image

cedric-anne commented 1 year ago

Could you check in files/_logs/php-errors.log?

HugzWaaa commented 1 year ago

Ty for directory

[2023-01-10 10:29:58] glpiphplog.WARNING: Test logger
[2023-01-10 10:40:51] glpiphplog.WARNING: *** PHP User Warning (512): Échec de connexion. Si vous utilisez un proxy, merci de le configurer. (Connection timed out after 5001 milliseconds) in C:\inetpub\glpi4\src\Toolbox.php at line 1517 Backtrace : src\Toolbox.php:1517 trigger_error() src\GLPINetwork.php:315 Toolbox::callCurl() src\GLPINetwork.php:81 GLPINetwork::isServicesAvailable() src\GLPINetwork.php:50 GLPINetwork::showForConfig() src\CommonGLPI.php:689 GLPINetwork::displayTabContentForItem() ajax\common.tabs.php:113 CommonGLPI::displayStandardTab()

cedric-anne commented 1 year ago

This is not related to your issue.

I do not have any clue relating to your issue, so I have nothing to propose.

HugzWaaa commented 1 year ago

Can you send my request to technical support ?

cedric-anne commented 1 year ago

Can you send my request to technical support ?

You can use this form: https://portal.glpi-network.com/marketplace/formcreator/front/formdisplay.php?id=15

HugzWaaa commented 1 year ago

Ty

jpdenss commented 1 year ago

You can try to verify if the rule is working through this option. If the asset appears in this list, your rule is preventing the import. image

These are the rules that are preventing the import: image

trasher commented 1 year ago

Looks like a support quesiton rather than a real issue, I close.